About this role
Job summary
We require a Reception Team Leader to join our friendly reception team to ensure an effective and efficient reception service is provided to our patients and any other visitors to the practice.
The candidate would need to have a flexible attitude, a willingness to develop and be adaptable to change.
We will consider part time or full time hours up to 37.5 per week.
Main duties of the job
To offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
To facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
To undertake a variety of administrative duties to assist in the smooth running of the practice.
About us
10,000 patients
5 GP Practice
2 Advanced Nurse Practitioners
Clinical Pharmacist
2 Pharmacy Technicians
In house First Contact Practitioner
Full Management team of Practice Manager, Quality Manager and Administration Manager
SystmOne clinical system
Total triage using Accurx and E-consult
We are committed to providing high standard, quality health care. Our friendly practice team consists of experienced clinical and administrative staff, if you feel you can bring something to our dedicated team we would love to hear from you!
Job description Job responsibilities
The Reception Team Leader is responsible for supporting the effective day-to-day running of the reception and patient services function.
Please see attached job description.
Person Specification
Experience Essential
Experience of working in general practice, primary care or a comparable patient/customer-facing environment.
Desirable
Previous experience in a senior receptionist, supervisor or team-leader role.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Bentley Medical Practice
Address Redcar Primary Care Hospital
West Dyke Road
Redcar
Cleveland
TS10 4NW
United Kingdom
Employer's website https://www.bentleymedicalpractice.co.uk/ (Opens in a new tab)