About this role
Job summary
An exciting opportunity has arisen to join and support the administrative team within the Cardiology department based in Aintree, Liverpool University Hospital NHS Foundation Trust.
You will be joining a welcoming and friendly team, helping to provide an effective secretarial service.
It is expected that all applicants will have previous experience of working in the NHS within a secretarial role and possess an understanding and knowledge of medical terminology and possess audio typing skills.
The successful candidate must be able to undertake all administrative duties be well organised, plan own workload and work on own initiative working to strict guidelines, both individually and as part of the wider team.
You will be expected to be a team player and cover for your colleagues during absences.**Please note this vacancy may close early once sufficient applications have been received**
Main duties of the job
Main duties of the job include:
Typing dictation from audio transcription of clinical correspondence and documentation
Quality check documentation completed in clinical administration support
Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of specialty accordingly
Complete any tertiary referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is promptly reviewed. Check that follow up appointments are arranged in conjunction with patient pathway
Answer the telephone in a promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations
Accurate use of patient information using the PAS
Ensure all letters and discharge summaries are copied to the appropriate professionals including patients
About us
NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.
We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.
We operate from five hospital sites:Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Heart and Chest Hospitalprovide specialist services incardiothoracic surgery,cardiology and respiratory medicine, both in the hospital and out in the community.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.
Job description Job responsibilities
1. Touch typing of correspondence and other patient related documentation appropriate to the specialty following shorthand dictation, hard copy written documents or digitally produced audio files.
2. Meeting agenda preparation, minute taking and distribution.
3. Organisation of cardiac administration, including the organisation and booking of appointments and theatre list, stock review and maintenance.
4. Telephone liaison with patients.
5. Assist in the collection and recording of audit data.
6. Ensure all correspondence outputs produced meet the quality and professional standards set by the department.
7. Accurate and timely recording of patient information onto Trust systems for specialty use, as directed.
8. General office duties: scanning, emailing documentation and providing telephone cover to the department, as required.
9. Responsibility for maintaining safe and secure systems in relation to documentation that is retrieved or used as part of the role, in accordance with governance procedures.
10. To undertake annual appraisal.
11. Must undertake all mandatory training as required by the Trust.
12. Any other duties appropriate as may be required.
* Any other duties required by line manager
Person Specification
Education/Qualifications Essential
Educated to GCSE/O Level standard/equivalent RSA/OCR Level II or equivalent Word Processing/Audio typing Skills Knowledge of medical terminology and secretarial procedures
Experience Essential
Excellent I.T. skills with knowledge and experience of all Microsoft office packages Experience working in an NHS office environment
Skills/Ability/Knowledge Essential
Able to use own initiative and respond to new challenges Self motivated and able to work with limited supervision Manage/prioritise own workload Ability to accurately maintain computerise and manual filing/documentation system Ability to work as part of a team Ability to manage difficult/sensitive situations Ability and willingness to undertake further training as required
Desirable
Knowledge of internal PAS system Ability to supervise and motivate a team Time management skills Understanding of Trust internal policies as appropriate
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Liverpool University Hospitals NHS Foundation Trust
Address Aintree
Liverpool
L9 7AL
United Kingdom
Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab)