About this role
Job summary
Join a forward-thinking, supportive GP practice in the heart of East London, where you'll play a key role in delivering high-quality patient care and improving medicines optimisation. Working as part of a multidisciplinary team, you'll use your clinical expertise to support patients with long-term conditions, conduct medication reviews, manage prescribing queries, and help reduce health inequalities within our diverse community.
At Custom House Surgery, you'll benefit from a collaborative team culture, modern systems, clinical autonomy, and opportunities for professional development. Located just a 2-minute walk from the train station with on-site parking available, we offer an accessible and welcoming place to build your career.
Main duties of the job
As a Clinical Pharmacist, you will work as part of a multidisciplinary primary care team to deliver high-quality, patient-centred care. Key responsibilities include:
Conducting structured medication reviews and medicines optimisation clinics.Supporting patients with long-term conditions to ensure safe and effective use of medicines.Managing prescribing queries and providing expert clinical advice to GPs and other healthcare professionals.Reviewing hospital discharge letters and medicines reconciliation.Identifying and reducing prescribing risks, ensuring compliance with local and national guidance.Supporting the management of repeat prescribing systems and conducting audits.Contributing to the achievement of Quality and Outcomes Framework (QOF) and other contractual requirements.Providing patient education and promoting shared decision-making regarding treatment options.Working collaboratively with GPs, nurses, ANPs, HCAs and wider healthcare professionals to improve patient outcomes.Participating in practice meetings, service development and quality improvement initiatives.
About us
Custom House Surgery is a well-established, forward-thinking GP practice located in the heart of East London, serving a diverse population of approximately 10,900 patients. We are committed to delivering safe, high-quality, compassionate, and patient-centred care while continually developing and improving our services.
Our multidisciplinary team includes GPs, Clinical Pharmacists, Nurses, ANPs, HCAs, Social Prescribers, and administrative staff who work collaboratively to provide holistic care and achieve the best outcomes for our patients. As part of South One PCN, we benefit from strong partnership working and access to a wider network of healthcare professionals.
We foster a supportive and inclusive working environment where innovation, professional development, and teamwork are encouraged. Located just a 2-minute walk from the train station with on-site parking available, Custom House Surgery offers an excellent opportunity to develop your career while making a meaningful difference to the health and wellbeing of our local community.
Job description Job responsibilities
Clinical DutiesUndertake structured medication reviews and medicines optimisation for patients with complex needs.Manage patients with long-term conditions, ensuring medicines are used safely and effectively.Review and reconcile medicines following hospital discharge and outpatient appointments.Identify and manage prescribing risks, adverse drug reactions, and medication-related problems.Respond to prescribing and medicines-related queries from clinicians, patients, and carers.Support the management of repeat prescribing systems and processes.Provide patient-centred consultations, including face-to-face, telephone, and remote appointments.Promote shared decision-making and provide education to patients regarding their medicines.Prescribing and Medicines OptimisationOptimise prescribing in line with national and local guidance.Support cost-effective prescribing and medicines management initiatives.Conduct audits and quality improvement projects relating to prescribing.Monitor high-risk medicines and ensure appropriate clinical monitoring is in place.Assist in achieving Quality and Outcomes Framework (QOF), Enhanced Services, and other contractual targets.Multidisciplinary WorkingWork collaboratively with GPs, ANPs, Nurses, HCAs, Social Prescribers, and other healthcare professionals.Participate in multidisciplinary team meetings and case discussions.Develop and maintain effective working relationships with community pharmacists, care homes, secondary care colleagues, and other external stakeholders.Governance and Quality ImprovementMaintain accurate, timely, and comprehensive patient records.Support clinical governance, patient safety, and risk management activities.Participate in clinical audits, significant event reviews, and service improvement programmes.Ensure compliance with prescribing legislation, professional standards, and practice policies.Professional DevelopmentMaintain professional registration and comply with Continuing Professional Development (CPD) requirements.Keep up to date with developments in primary care pharmacy and medicines management.Participate in mandatory training and practice development activities.General ResponsibilitiesMaintain patient confidentiality and comply with data protection requirements.Work in accordance with practice policies, NHS guidance, and professional standards.Promote equality, diversity, and inclusion in all aspects of care and employment.Support the wider objectives and development of the practice.
Person Specification
Qualifications Essential
Master's Degree in Pharmacy (MPharm) or equivalent. Registered Pharmacist with the General Pharmaceutical Council (GPhC). Independent Prescriber qualification Demonstrable post-registration experience in primary care, general practice or medicines optimisation. Sound knowledge of current prescribing guidelines, medicines management, and clinical governance. Experience of conducting structured medication reviews and medicines reconciliation. Ability to manage patients with long-term conditions and optimise medication therapy. Excellent communication and interpersonal skills, with the ability to work effectively within a multidisciplinary team. Strong clinical decision-making and problem-solving skills. Proficient in the use of clinical systems and Microsoft Office applications. Commitment to continuous professional development and evidence-based practice. Understanding of confidentiality, information governance, safeguarding, and equality and diversity requirements.
Desirable
Experience working within a GP practice or Primary Care Network (PCN). Experience supporting QOF, Enhanced Services, and medicines optimisation initiatives. Experience undertaking clinical audits, quality improvement projects, or service development work. Knowledge of EMIS Web clinical system. Experience working with diverse and multicultural patient populations. Leadership, mentoring, or supervisory experience. Membership of a relevant professional body or specialist pharmacy group.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Custom House Surgery
Address Custom House Surgery
16 Freemasons Road
London
E16 3NA
United Kingdom
Employer's website https://customhousesurgery.co.uk/ (Opens in a new tab)