About this role
Job summary
PHARMACY COUNTER ASSISTANT
The Role
We require a dependable, enthusiastic, and motivated Pharmacy Counter Assistant to deliver a high-quality, effective, and efficient patient-focused service.
Main duties of the job
Main Duties
Your daily responsibilities will include:
Providing excellent customer service to patients, staff, and visitors.
Taking in and handing out prescriptions safely and efficiently.
Providing basic healthcare advice and recommending over-the-counter products.
Processing transactions accurately using our point-of-sale system.
Assisting with over-the-counter stock management and maintaining a clean, welcoming environment.
About You
To succeed in this role, you must possess excellent communication skills, be highly committed, and be a great team player. You should also possess excellent skills in accuracy and have a strong attention to detail.
You must hold an NVQ Level 2 Medicine Counter Assistant qualification OR be willing to undertake this training.
What We Offer
You will be fully supported in your role, with a personal development plan that is updated annually to help you grow your skills.
About us
About Us
The Pharmacy Shop is the trading name for a wholly owned subsidiary of Stockport NHS Foundation Trust. We operate to provide exceptional, accessible, and innovative healthcare and pharmaceutical services for the Trust's patients, staff, and the local community. Please note: The post holder will be employed directly by The Pharmacy Shop, not the NHS.
The Trust hold a unique position in the Stockport community as the provider of healthcare and are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
Benefits we offer to you:
Between 27-33 days of annual leave plus bank holidays Pension scheme membership NHS Staff discounts Cycle to work scheme
Job description Job responsibilities
Main Duties and Responsibilities
Receiving prescriptions into the Pharmacy Shop for hospital outpatients and patients discharged from same day emergency care wards. Ensuring to ask the appropriate safety questions and communicate these to the Responsible Pharmacist.
Co-lead in the management of the shop stock for sale to the public. Including the ordering and booking in of stock, stock rotation, layout of stock and expiry date checking.
To sell over the counter medications in an appropriate and safe manner.
To manage the filing of prescriptions daily, and at the end of the month.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require an Enhanced DBS check.
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee.
Person Specification
Education & Qualifications Essential
oNVQ Level 2 in Pharmacy Services / MCA qualification (or commitment to complete within 6 months of appointment)."
Knowledge Essential
oKnowledge of procedures at NVQ Level II - Pharmacy Services
Experience Essential
oExperience in a community or NHS hospital pharmacy environment.
Skills & Abilities Essential
oDemonstrates an enthusiastic and motivated approach to work. oDemonstrates a good standard of verbal and written English. oDemonstrates accuracy and attention to detail oAble to work under pressure and prioritise workload oDemonstrates good communication skills oCan deliver results in a timely manner. oCan be relied upon to complete tasks and objectives to consistently high standards oRespect for working colleagues, other disciplines and the public. oAbility to work as part of a team oAble to maintain confidentiality
Work Related Circumstances Essential
oNeat & tidy appearance oAdhere to comply with Trust 'No Smoking' policy oPhysical effort - strength to move heavy boxes. oGood Timekeeping
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Stockport NHS Foundation Trust
Address Pharmacy Shop - Stepping Hill hospital
Poplar Grove
Stockport
SK2 7JE
United Kingdom
Employer's website http://www.stockport.nhs.uk/ (Opens in a new tab)