About this role
Job summary
We are seeking an experienced, motivated, and committed Employee Relations (ER) Manager to join our team at GESH (St George's, Epsom and St Helier Hospitals).
The post holder will primarily support managers across St George's and St Helier Hospitals, providing expert advice and guidance while also contributing to the delivery of services across the wider GESH Group.
This is an exciting time to join GESH, as we continue to develop and embed new and improved ways of working across the Trust. This role offers a real opportunity to make a meaningful impact, providing expert Employee Relations support and contributing to a positive, fair, and consistent approach to people management.
As ER Manager, you will work closely with the Deputy Group Head of Employee Relations and Group Head of Employee Relations to provide a specialist employee relations and resolution service to managers and staff across the group. The role will require working closely with managers and management teams to improve the standard of ER practice, ensuring that best practice is developed.
Main duties of the job
The postholder will beresponsible for the day-to-day management of a team of Employee Relations Advisors, which will include providing support and guidance on ER matters and identifying new ways of working.
The role will support the development of the skills and capacity of managers to empower them to manage people issues effectively and independently. The post holder will drive the delivery of an early resolution approach in the delivery of advice to managers to build confidence in dealing with complex people-management issues.
The post holder will be responsible for complex employee relations case work and will provide advice and support to line managers on a range of ER issues including, but not limited to, discipline, grievance management, poor performance and attendance and workplace dispute management.
As a senior member of the gesh Employee Relations Team the postholder will be expected to support casework across all group sites as and when required.
About us
The postholder is expected to have a clear understanding of how this post contributes to the achievement of the trust vision of:
A thriving Foundation Trust at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education and employee engagement.
We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflects these.
St George's University Hospitals NHS Foundation Trust is committed to safeguarding children and vulnerable adults and expects that all staff will share in this commitment. The Trust is clear that all staff have a responsibility to be aware of children and adult safeguarding policies and procedures and that each member of staff, clinical and non-clinical, will attend child or adult safeguarding training that is provided at an appropriate level to suit their role. The Trust has the additional expectation that all staff will be able to identify concerns and know what action to take.
Job description Job responsibilities
A key function of the role will be to lead on the review, development and implementation of best practice systems and processes to support a consistent, robust and excellent Employee Relations service to support identified divisions within the group structure. The postholder will develop long-term, value-added Employee Relations processes and practices designed to enable cases to be managed in line with best practice and legal guidelines. This will also include the monitoring of ER casework and establishing and running regular KPI reports.
Person Specification
Experience Essential
Experience in HR Role Experience of working in the NHS. Experience of supervising and coaching or managing HR staff
Desirable
Experience of working in a unionised environment Experience of advising on complex ER matters Knowledge of NHS terms and conditions Knowledge of MHPS and Medical Terms and conditions
Qualifications Essential
CIPD Level 5 or Equivalent Experience Evidence of Continuing Professional Development Educated to degree level or equivalent
Skills Essential
Able to contribute immediately to the work of the department and establishing professional. credibility Able to convey ideas and advise clearly, concisely, with conviction and in a persuasive manner. Able to understand the HR issues. arising from operational management issues and advise managers appropriately and persuasively on the action they should take. Ability to analyse complex situations such as serious disciplinary cases. Ability to use electronic case management systems and demonstrable skills in data analysis and report writing skills
Knowledge Essential
Up to date knowledge of employment law and good employment practice. Intermediate knowledge of Microsoft Office and be able to produce spreadsheets and interpret statistical information.
Desirable
Agenda for change Job matching process. Knowledge of Project Management and planning processes
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name St George's University Hospitals NHS Foundation Trust
Address Epsom and St Helier Hospital
Dorking Road, Epsom
Surrey
KT18 7EG
United Kingdom
Employer's website https://www.stgeorges.nhs.uk/ (Opens in a new tab)