About this role
Job summary
Are you a compassionate, proactive individual with a passion for providing high-quality patient care? We are looking for a dedicated Healthcare Assistant to join our friendly and supportive team, working flexibly between a small, well-established GP practice in North Shields and our PCN Health Hub.
This is a fantastic opportunity to be part of a growing, innovative PCN team that is focused on delivering personalised care to the local community. You'll play a key role in supporting clinical staff, carrying out a range of vital health checks and procedures, and helping patients manage their health and wellbeing.
Main duties of the job
The ideal candidate will work as part of the clinical team in delivering high-quality patient care. Duties include performing clinical tasks such as phlebotomy, blood pressure monitoring and health checks, as well as supporting long-term condition management and health promotion activities. The HCA will also assist with vaccination clinics, chaperoning, and maintaining clinical areas and equipment. Accurate record-keeping and working collaboratively as part of the wider multidisciplinary team are essential aspects of the role.
This role includes participation in the Enhanced Access Service, with a requirement to work two 8:00pm finishes per week.
** Interviews to be held on Monday 12th October 2026 **
A Note on AI
We know AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:
AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience. Spell-checking and condensing word counts are great ways to use AI effectively. Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
About us
Redburn Park is a friendly, caring practice delivering high quality patient centred care to our practice population of 6,000 patients. We take pride in offering an excellent service to our patients whilst supporting each other. We are a training practice with strong links to Newcastle University Medical School.
North Shields Primary Care Network is a group of four GP Practices in North Shields who are working together with other health and social care providers and the voluntary sector with the aim of continually improving our community services in a sustainable way, that really makes a difference to the health and wellbeing of people living in North Shields and the surroundings areas. We have a collective list size of around 61,000 patients.
Shields Health Hub is our PCN base, recently refurbished providing additional clinical and admin space for our member practices as well as working alongside District nursing and Talking Therapies. We are also home to a community garden which is managed by a dedicated team of volunteers.
Job description Job responsibilities
The following are the core responsibilities of this post but will depend on whether the successful candidate has undertaken the relevant training and competencies.
Phlebotomy BP monitoring Chaperoning duties Urine Dips Processing and management of laboratory samples requested by GPs/nurses Administration of prescribed medications under PSDs Health promotion - Providing lifestyle advice on diet, exercise, smoking cessation, and alcohol awareness. Diabetic foot checks Supporting long-term condition management (e.g., diabetes, hypertension) through regular monitoring and collation of data. Assisting with the collection and collation of data on needs related to health and well-being Vaccine/cold chain storage, monitoring and recording Preparation of clinical waste ready for collection. Supporting infection prevention and control measures. Maintaining accurate clinical records in line with practice and NHS guidelines. Assisting with administrative and clinical tasks to ensure the smooth running of the practice.
This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.
Person Specification
Experience Essential
Experience of working in a nursing team Experience of dealing with vulnerable patients
Desirable
Experience of working in Primary Care GP practice Experience of working on SystmOne
Qualifications Essential
Care Certificate Qualified in Phlebotomy GCSE Grade C or above in English and Maths
Desirable
Qualified to NVQ level 2 or 3 in Health and Social Care
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Redburn Park Medical Centre
Address 15 Station Road
Percy Main
North Shields
Tyne And Wear
NE29 6HT
United Kingdom
Employer's website https://www.redburnpark.co.uk/ (Opens in a new tab)