About this role
Job summary
Do you have an eye for detail and enjoy getting to the root of a problem? Are you committed to data quality? We have an exciting opportunity!
We are looking to recruit enthusiastic, conscientious and flexible Band 3 Clinical Administrator to support our clinical community teams within the Adult Community Services in Norwich. This role will involve a range of administration duties to meet the needs of our clinical teams, service users and their families.
This role requires regular on-site presence at our designated base location to ensure effective collaboration and service delivery.
Main duties of the job
Candidates will be expected to demonstrate experience in data entry and interpretation with an awareness of key performance indicators. Attention to detail and daily use of Excel and other MS packages will also be expected of the successful candidate.
In addition to the above you will demonstrate team work skills and a commitment to the provision of a positive service user experience. The role will also include call handling and face to face liaison with service users and colleagues alike. The successful candidate will be required to demonstrate exceptional interpersonal and customer service skills with experience of and a dedication to confidentiality.
You will be joining a demanding fast paced environment using the Trust's EPR.
Previous experience of Trust IT systems would be of benefit but not essential as all training will be provided. Experience of Microsoft packages is ideal in the successful candidate.
About us
Benefits included with this role are:-
NHS pension a comprehensive in house & external training programmes career progression starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) staff physio service NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other and are looking forward to welcoming you!
Job description Job responsibilities
Previous administration experience is essential including use of ICT applications and packages, particularly Excel.
Please note this is a permanent position Working hours will be 37.5 over a 5 day week, Monday to Friday The position is based at the Peddars Centre at Hellesdon Hospital where on-site parking is available Occasional travel may be required and flexibility essential
Please note that this role does not meet the UKVI eligibility requirements for a skilled worker visa. The Trust will not be able to issue a Certificate of Sponsorship, so any successfully appointed candidate will need to maintain their own independent right to work for the duration of their role. If you require sponsorship and apply for this role, regrettably, your application will be withdrawn.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs
Person Specification
Qualifications Essential
Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level. NVQ 3 Business Administration or equivalent or working towards. NVQ 2 Customer Services or working towards.
Knowledge Essential
Working knowledge of Microsoft packages or equivalent. Maintaining administrative / secretarial systems
Desirable
Knowledge of NHS policy / procedures. Knowledge of medical terminology
Experience Essential
Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level. Supervision of staff Ability to co-ordinate and prioritise management diaries
Skills Essential
Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times. Audio typing ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
Other Essential
Able to work flexibly across a range of different sites/offices
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Norfolk & Suffolk Foundation NHS Trust
Address The Peddars Centre - Hellesdon Hospital
Drayton High Road
Norwich
NR6 5BE
United Kingdom
Employer's website https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)