About this role
Job summary
Are you ready to lead, inspire, and make a real impact? We are seeking a dynamic and highly organised individual to take on the pivotal role of Managed Equipment Service Contract Manager.
The postholder will oversee and coordinate the Managed Equipment Service for the Division of Imaging. Working to the imaging Senior Leadership Team the postholder will engage with a diverse group of senior stakeholders across the Trust, ensuring timely delivery of major equipment replacement programmes.
The postholder will also be responsible for driving compliance, from ongoing maintenance and asset availability to helpdesk support and staff training whilst navigating contracts, monitoring performance, and resolving challenges with confidence. Leading a talented business support team including the MES Coordinator and Business Support Lead
Bring your expertise, leadership, and passion for excellence--join us and play a vital part in shaping the future of clinical services!
Main duties of the job
Collaborating with the Division of Imaging senior team, Estates, other Trust colleagues, Trust PFI Partners, and the MES provider, the manager will oversee the equipment replacement plan, ensuring it aligns with agreed timelines and contract terms. This role requires interpreting and resolving complex contract-related issues and effectively communicating with stakeholders to address queries. The postholder is expected to be the point of escalation between the MES provider and the Division of Imaging team to help lead and manage incidents of equipment downtime to ensure the best possible outcome for the equipment to be brought back in operation can be achieved.
Implement project management tools to swiftly address any deviations from the DoI contracts and SLAs across all Imaging services with stakeholders within MFT and with external partners.
Lead and participate in working groups essential for the successful execution of plans and contractual provisions, including the MES Investment Committee, Facility Infrastructure User Group, Works Group and IS Quality Assurance meetings.
Coordinate with internal stakeholders, including senior clinical staff, for the selection, procurement, and commissioning of new equipment or service delivery models to ensure compliance with contractual specifications and operational readiness.
About us
Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - what better place to shape and develop your leadership career. We deliver care to over 1 million patients & users each year through our 10 hospitals and extensive community services. Our 30,000 plus strong workforce is central to our success and innovation.You will play a pivotal part in supporting our operational excellence and strategic ambitions. You'll work collaboratively with clinical and non-clinical teams, driving improvements that enhance patient experience, staff wellbeing, and service efficiency across the Trust.
MFT offers a dynamic, inclusive environment where your leadership, ideas, and expertise are valued. You'll have access to professional development, digital tools and opportunities to contribute to transformational projects that shape the future of healthcare delivery.We are committed to supporting your growth and wellbeing, recognising the vital role you play in our organisation's success.Join us and help shape the future of our Trust--make a real difference to our teams, our services, and our communities, and fundamentally, our patients.
Job description Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.
Explore Inside MFT Your Candidate Place
To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.
To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Supporting Documents section and once opened, you can where either scan QR code or click on the link provided.
Closing vacancy listings early
We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.
Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Person Specification
Qualifications Essential
Master's or equivalent (Chartered) qualification in a business-related subject or in programme management, law, finance or engineering.
Desirable
Project Management Qualification. Accreditation in contract management from the Government Commercial College or other recognised contract management certification.
Knowledge, Training, Experience Essential
Significant experience of managing all aspects of large, complex, multi-stakeholder implementation programmes within live operational environments. Proven ability in contractor management and delivering outcomes against specific programmes and budgets. Demonstrable achievement of negotiating successful outcomes with senior party representatives. Significant experience and a proven ability of managing, communicating and influencing a broad range of individuals up to board level in to achieve project objectives. Experience of involvement in contract dispute and in negotiating successful outcomes. Experience of undertaking or reviewing contractual performance monitoring and reporting.
Desirable
Knowledge of the principles of managed equipment service contracts. Up to date knowledge of developments in Medical Equipment covering the clinical applications as well as the technical aspects of medical equipment. Experience of managing and delivering change programmes within the NHS. Operational experience of replacing medical imaging equipment.
Skills and Abilities Essential
Ability to compile concise and accurate management reports for immediate and senior management. Ability to present complex technical issues in a concise way which can be understood by non-specialist. Competent in the use of IT software and the willingness to familiarise with other specialist software packages as required. Ability to communicate effectively with a wide range of people and professionals at all levels in the organisation and externally. Ability to manage conflicting viewpoints and influence external and internal colleagues at all levels to deliver successful outcomes. Ability to manage and embed change to deliver desired outcomes. Contract and performance management skills including managing third party service providers. Knowledge of NHS procedures including standing financial instructions
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Manchester University NHS Foundation Trust
Address Oxford Road Campus
Oxford Road
Manchester
M13 9WL
United Kingdom
Employer's website https://mft.nhs.uk/careers/ (Opens in a new tab)