About this role
Department Manager (Main Store)
Job Description: Under the direction of the store manager, is responsible for the in-store operations that are directly involved in the sale of merchandise for an accountable selling area or areas. Responsible for maximizing sales, profit, and inventory objectives within these areas.
So what can you expect as a Department Manager at the Exchange? • Promote a positive team and customer centric culture • Lead a culture of accountability through clear expectations • Utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas • Ensure customers have an extraordinary experience while shopping • Greet every customer with eye contact and smile in your authentic way We offer the following benefits for this position: • Paid Vacation & Sick Leave • Medical & Dental insurance • Basic Associate Life, Personal Accident & Long Term Care Insurance • Short Term & Long Term Disability Insurance • Supplemental Associate & Dependent Life Insurance • Flexible Spending Accounts • 401K • Retirement (Pension) Plan • Holiday Premium Pay (Double Pay) • Mass Transportation Reimbursement • Associate Transfer Program (ATP) • Paid Military Leave • Personal Accident Insurance • FMLA & Administrative Leave • Paid Parental Leave • Employee Assistance Program (EAP) *Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.
Who We Are: The Army & Air Force Exchange Service, also known as "the Exchange", is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.
Job Qualifications: One year of retail experience in retail store operations within the last two years is required.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements: This is a Regular Full Time position with 40 hours weekly. Schedules are subject to change based on operational needs.
Major Duties: Manage financial and operational duties. Customer relations. Supervises, trains, and develops all sales staff associated with assigned areas. Perform other duties as assigned.
Work Challenges: Extended Duty Hours / Varying Work Schedules Shift Work 24/7 365 days/year