About this role
AbbVie Oncology Capabilities and Operation’s mission is to relentlessly advance excellence in oncology capabilities, operations, and advocacy through integrated teamwork and strong collaborations. With our unparalleled perspective across the portfolio, we aim to drive impactful outcomes that continually elevate the internal and external presence of AbbVie Oncology. By fostering agility and innovation, we are committed to unlocking what’s next for the benefit of our patients, our people, and our business.
The Manager, Marketing Operations, will be responsible for external expert engagement opportunities, commercial program and service contract management for AbbVie’s oncology portfolio. The successful candidate will closely collaborate with the U.S. Oncology Brand, Legal, Office of Ethics and Compliance (OEC), Field Operations, Field Sales, Central Consultancy Group (CCG), Finance, Purchasing, IT, Accounts Payable, Accounts Receivable, and Vendor Management to execute commercial program and service requests.
The Manager, Marketing Operations is responsible for overseeing daily business operations, driving efficiency, and ensuring execution against organizational goals. This role partners with cross-functional teams to improve processes, support operational excellence, and help deliver consistent business results.
Key Responsibilities Include:
Oversee day-to-day operations and ensure smooth workflow executionDevelop, implement, and continuously improve operational processes and proceduresMonitor performance metrics and identify opportunities for efficiency and quality improvementManage resources, budgets, and operational planning activitiesPartner with leadership and cross-functional stakeholders to support business prioritiesEnsure compliance with company policies, standards, and applicable regulationsIdentify, troubleshoot, and resolve operational issues in a timely mannerSupport employee development, coaching, and performance management activitiesPrepare reports, analyses, and recommendations for leadershipLead initiatives that improve productivity, service quality, and customer satisfaction Bachelor’s Degree required Minimum of 3-5 years applicable work experience in project management or operations or an equivalent combination of education and experienceProficient in MS Word, Excel, PowerPoint, OutlookHighly self-motivated, detailed and results-oriented; able to manage own schedule, work independently, track activities and expendituresStrong organizational skillsPossesses strong project management, verbal, written and professional skillsTrack record of planning, executing and delivering results for complex and cross-functional projectsAbility to effectively communicate and partner with multiple cross-functional stakeholdersComfortable with last-minute requests and changesCan thrive in an environment with some ambiguityAbility to effectively manage multiple competing priorities and work independentlyEasily able to learn various new programs and processesStrong technical mindset with a knack for understanding and applying technical solutions to business challengesHighly analytical with the ability to leverage data-driven insights for strategic planning and decision-makingPreferred:
Background with Contracts (Master Service Agreement, Statement of Work, and Work Order) Experience with funding requirements for Healthcare Organizations and Healthcare Providers Familiarity with Group Purchasing Organizations History providing support to suppliers and resolving payment challenges Proficiency of AbbVie policies, procedures, culture, and other brand team operations Pharmaceutical industry experience Knowledge and experience in hematology and solid tumor markets Continuous Improvement and/or Change Management skills Familiarity with launching technology and tools to improve operational efforts
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.This job is eligible to participate in our long-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
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