About this role
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description: This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.
Line of Business:
The Global Payment Operations (GPO) organization delivers global wire transfers and ACH payments for internal and external bank clients and supports end-to-end payment execution and investigations for transactions initiated through various channels. The team also provides sanctions screening on transactions for multiple products, in accordance with policies established by the Global Economic Sanctions Compliance team.
Responsibilities:
Communicates with executives and line management to gather and convey relevant informationAnswers manager's phone line, documenting accurate messages, and handling calls with appropriate judgmentManages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional mannerArranges and handles details related to travel arrangements, expense reports, meetings, and appointmentsPrepares meeting minutes and related meeting documents, utilizing written and oral communication skillsPrepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems Required Qualifications:
Minimum of 3 years of experience providing administrative support at the senior management levelSignificant time management, multi-tasking and prioritization skillsHighly organized, Proficient in time management, with strong attention to detailAbility to work effectively under pressure and time constraintsStrong written and verbal communication skills, ability to interface with Senior ExecutivesConfidentiality-ability to handle sensitive information and maintenance of confidentialityInterpersonal Skills: The ability to build rapport and work effectively with others is vital. Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint, OneNote, Teams)Concur or similar experience processing travel and expenses Desired Qualifications:
Working knowledge of global operations, payment channels, and financial processesKnowledge of Bank of America systems including: Workday, Ariba, TechDirect, Flagscape, ACR, ARM, etc Skills:
Administrative ServicesAttention to DetailCustomer and Client FocusPlanningPrioritizationAdaptabilityCollaborationEvent PlanningOffice AdministrationProblem SolvingFacilities ManagementOral CommunicationsRecording/Organizing InformationResearchWritten Communications Shift: 1st shift (United States of America)
Hours Per Week: 40
Pay Transparency details
US - VA - Richmond - 8001 VILLA PARK DR - VILLA PARK OPS CENTER BLDG C (VA2100)
Pay and benefits information
Pay range
$25.00 - $52.34 hourly pay, offers to be determined based on experience, education and skill set.
Predictable pay
This role is compensated with a base salary and is not incentive eligible.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.