About this role
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications. To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a new CPS Service Coordinator located in Kendal, England.
Summary:
The CPS Service Coordinator is responsible for supporting the efficient delivery of CPS service operations by coordinating service activities, managing customer requirements, and ensuring effective communication between internal teams, engineers, subcontractors, and clients.
Working as part of a collaborative team, this role requires a proactive and organised individual who can manage multiple tasks within a fast-paced environment while maintaining high standards of accuracy and customer service.
What a typical day looks like: Processing customer and subcontractor ordersManaging the CPS works calendar & booking service visitsReport writing and site work analysisOrdering parts and consumables as necessaryArranging site access for engineers & undertaking briefingsManaging fault calls and warranty issuesUpdating CPS systems accordinglyThe experience we're looking to add to our team: Previous experience in a service coordination, administrative, or operational support roleStrong team player with a positive and proactive approachHighly organised with the ability to prioritise and manage competing demandsStrong attention to detail and commitment to accuracyExcellent written and verbal communication skillsConfident engaging with stakeholders at all levels, both internally and externallyCustomer-focused with a professional and solution-oriented mindsetAbility to perform effectively under pressure in a deadline-driven environmentGood working knowledge of Microsoft Office, particularly Excel and WordProven ability to communicate effectively with customers and stakeholdersEligibility to work in the UK.Desirable:Experience working within an engineering, manufacturing, or service environmentExperience of working with service management or scheduling systemsWhat you'll receive for the great work you provide: An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;A competitive salary and benefits package which includes:A merit-based annual pay reviewEnhanced annual leaveEmployee recognition scheme and long service awardsReferral bonusVolunteer daysGroup Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a yearSick pay schemeCycle to Work schemeEnhanced maternity/paternity leaveFlexible/Hybrid Work based on your Job FunctionTravel opportunities (role dependent)Support in your well-being by access toEmployee Assistance Programme offering free access to qualified counsellors and expert adviceOn-site trained Mental Health First AidersAccess to various discount programs (including food, activities, gym memberships etc.)BB97
Job Category
Production Engineering
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Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).