About this role
Job Location Smyrna Job Summary:
Job Description Essential Functions
Production & Merchandise Preparation
• Support the delivery of efficient, high‑quality production output during assigned shifts by helping maintain a clean, organized, and safe production environment. • Accurately sort, tag, price, and prepare donated Softline and Hardline merchandise according to established production and quality standards. • Work in a quota‑driven production environment, consistently meeting productivity expectations while maintaining quality as the top priority. • Use approved pricing tools or point‑of‑sale (POS) systems to ensure accurate and consistent pricing. • Prepare merchandise to be shop‑ready, ensuring accuracy, presentation, and compliance with established guidelines. • Maintain organization, cleanliness, and safety across all production and backroom areas to support efficient workflow. • Support store readiness by ensuring merchandise is processed accurately and available for timely placement on the sales floor.
Production Operations & Daily Workflow
• Complete assigned production tasks to support overall store readiness, sales, and inventory flow throughout the shift. • Support opening and closing routines related to production and backroom operations to ensure consistent daily readiness. • Assist with material movement, staging, and coordination between production, backroom, and sales floor areas as directed by store leadership.
Compliance, Safety & Operational Standards
• Follow all company policies, safety guidelines, and operational procedures during assigned shifts. • Practice safe work behaviors, including proper lifting techniques and use of equipment and tools. • Report hazards, injuries, equipment concerns, or quality issues to store leadership promptly. • Follow production standards, pricing integrity, and merchandise handling procedures to support a safe, compliant, and high‑quality operation.
Schedule & Flexibility
• Maintain a flexible schedule, including evenings, weekends, and holidays. • Perform other duties as assigned to support overall store operations.
Minimum Qualifications
Required Skills
Education
• High School Diploma or equivalent preferred.
Experience
• Previous experience in retail, production, warehouse, or customer-facing roles preferred, but not required.
Knowledge and Skills
• Ability to follow established production processes, procedures, and safety guidelines with consistency and attention to detail. • Ability to work accurately in a quota‑driven environment where quality is the top priority. • Strong attention to detail for accurate sorting, pricing, and preparation of Softline and Hardline merchandise. • Ability to remain focused while performing repetitive production tasks in a fast‑paced environment. • Ability to stand, walk, bend, lift, and move items as required in a production and retail setting. • Ability to work a flexible schedule, including evenings, weekends, and holidays.
Preferred Education / Experience / Knowledge & Skills / Certifications & License
• High school diploma or equivalent preferred. • Previous experience working in quota‑driven or manufacturing‑style production environments preferred. • Experience working in fast‑paced, high‑volume environments with productivity expectations preferred. • Prior nonprofit or mission‑based retail experience is a plus. • Experience using pricing tools, point‑of‑sale (POS) systems, or handling transactions preferred. • Experience with task‑based, repetitive work requiring consistency, accuracy, and quality control preferred. • Bilingual language skills are preferred.