About this role
Primary Purpose:
• This role oversees the demand & supply planning and overall demand fulfilment processes, including the creation of demand projections, capacity planning, and fulfilment planning activities • This position is a key driver in creating and managing the true customer/consumer demand signals by which the organisation aligns supply chain and company resources. The demand planner is tasked with using data insights to improve forecast accuracy. This person is a hands-on worker who will drive the creation of a demand forecast and work with other functional teams.
Key Responsibilities / Accountabilities:
• Manage statistical forecast exceptions by utilising demand-planning exception reports to identify and fix potential issues. • Collect past/future demand factors (distribution gains/losses, price changes, new/discontinued products and promotion plans, for example) from sales and marketing and forecast/model their impacts on demand. • Escalate identified critical areas of supply where future shortages may occur. • Ensure accuracy of all Material Master Data such as lead times, purchase price and ensure any changes occur. • Recommend shipping method changes with associated costs for immediate issues and mid-term improvements. • Determine and communicate forecast range, with consensus demand, potential upside opportunity and downside risk, to the demand management. • Develop, monitor and communicate reports on changes and forecast accuracy to business unit and supply chain organizations, while driving continuous improvement. • Make recommendations to enhance business processes and identify opportunities to improve operational efficiencies. • Adhere and keep updated on all policies and procedures. • Perform other duties as required.
Competencies (attitude, skills, typical qualifications and experience):
• Requires knowledge of Supply Chain Concepts, preferably specializing in Planning. • Excel skills at an intermediate level • The ability to maintain and increase process efficiency by analyzing and reporting available data • Requires a basic knowledge of relevant business nature and practices in a professional field. • Systems skills including Excel, PowerPoint, SAP • Able to foster relationships with cross functional partners • Change management skills • Strong communication and verbal skills • Dedicated in providing superior service to respective stakeholders • Ability to relate tasks to the ‘big picture’ and communicate accordingly • Ability to develop strong working relationships with stakeholders and customers through effective interpersonal and influencing skills • Ability to work under pressure and manage conflicting priorities • Master Data Maintenance • Cross Training / Procurement & Supply Chain Officer • Capitalisation • Fixed Asset Register • Maintaining Serial Number Register Master File