About this role
Business Function Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities
• Manage production issues or support, ensuring timely resolution and effective communication with vendors and stakeholders • Manage vendor contracts and follow up on any issues that arise, ensuring smooth collaboration and service delivery • Demonstrate strong communication skills to interact effectively with vendors, users, and stakeholders • Lead and manage project tasks, coordinate deliverables, and ensure effective communication with vendors and stakeholders • Provide technical support, including knowledge of OS basics such as command line and file/server management Requirements
• in a similar role, preferably in the financial services industry • Proficient in managing production issues, vendor contracts, and technical support • Excellent project management and coordination skills, with the ability to lead and manage project tasks • Strong communication and interpersonal skills, with the ability to interact effectively with various stakeholders • Hands-on experience with OS basics, including command line and file/server management
Location: Jakarta Head Office Job: Technology Schedule: Regular Employee Status: Full time