About this role
Business Function Group Technology enables and empowers the bank with a stable, secure, and resilient infrastructure. We ensure smooth day-to-day operations of technology services and support business continuity through effective monitoring, incident response, and service management. Responsibilities
• Perform 24x7 monitoring and operational support for security systems (e.g., Anti-Virus, EDR, DLP, Spam Filtering, etc) • Investigate, triage, and respond to alerts and incidents following standard operating procedures • Execute first-level incident response, including escalation to L2/L3 teams where required • Monitor system health, dashboards, and logs to ensure service availability and performance • Perform routine operational tasks such as policy updates, agent health checks and signature updates • Document incidents, actions taken, and resolutions in ticketing systems • Escalate issues promptly based on severity and SLA requirements • Support patching, upgrades, and routine maintenance activities during scheduled windows • Ensure compliance with operational procedures, security standards, and audit requirements • Provide timely status updates and reporting to stakeholders and internal teams Requirements
• Basic understanding of cybersecurity concepts (endpoint security, malware, threats, etc.) • Exposure (academic or work) to security systems such as Anti-Virus, EDR, DLP or Spam Filtering is a plus • Familiarity with Windows and/or Unix operating systems • Ability to follow standard procedures and runbooks accurately • Strong analytical and troubleshooting skills • Good communication skills for incident reporting and escalation • Ability to work in a shift-based / 24x7 operational environment • Team player with attention to detail and discipline in execution
Location: DBS Asia Hub Job: Technology Schedule: Regular Employee Status: Full time