About this role
Job Title Site Lead (Electrical)Job Description Summary Lead the day-to-day facilities management operation at a Tier III data centre in Bangkok, serving as the primary point of contact for the client. Accountable for service delivery, compliance, team performance, and stakeholder relationships across all FM disciplines — Hard Services, Soft Services, Security, and Management ReportingJob Description About the role:
• Act as the primary client-facing lead at site level, managing relationships, governance, and escalations while delivering regular performance reports and service reviews. • Lead and develop the full on-site FM team (engineering, technical, security, soft services, NOC) to ensure 24/7/365 operations aligned with SLAs/KPIs, including rapid incident response. • Own maintenance and systems oversight, including PPM delivery (≥98% completion), asset and CMMS management, and BMS/EPMS reporting. • Establish and govern operational standards (SOPs, MOPs, EOPs), change management, and mobilisation activities including commissioning and team onboarding. • Manage vendors, subcontractors, and cost transparency while ensuring compliance with industry standards (Uptime Tier III, ISO certifications, regulatory requirements). • Champion HSE excellence and operational readiness, including emergency response, while supporting capacity growth and site expansion plans.
About You:
• Minimum 10 years' critical environment FM experience (data centre, hospital, or mission-critical industrial). • At least 5 years in a site lead or account management role at a Tier III+ data centre. • Recognised FM credential: IFMA CFM, BIFM, or equivalent. • Strong understanding of M&E systems, BMS/EPMS, and CMMS platforms. • English business proficiency essential; Thai language skills advantageous. • Experience managing 24/7 shift teams in a critical infrastructure environment. • Familiarity with Uptime Institute Tier III operating standards and ISO/IEC 27001 / ISO/IEC 20000.
INCO: “Cushman & Wakefield”