About this role
Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include:
• Receives daily receipts that have been balanced and stamped for deposit and verifies receipt total. • Research receipts that are not clearly marked for posting. • Post payments to the appropriate account and makes notes required for follow-up. • Posts zero payments to the appropriate account and makes notes required for follow-up. • Maintains log of daily receipts and contractual posted. • Processes rejections by either making accounts private or correcting any billing error and resubmitting claims to third-party insurance carriers. • Responsible for consistently meeting production and quality assurance standards. • Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer. • Updates job knowledge by participating in company offered education opportunities. • Protects customer information by keeping all information confidential. • Processes miscellaneous paperwork. • Ability to work with high profile customers with difficult processes. • May regularly be asked to help with team projects. • 3 years hospital payment posting, including time outside Trubridge. • Display a detailed understanding of CAS codes. • Post denials to patient accounts with the correct denial reason code. • Post patient payments, electronic insurance payments, and manual insurance payments. • Balance all payments and contractual daily. • Make sure postings balance to the site's bank deposit. • Adhere to site specific productivity requirements outlined by management. • Serve as a resource for other receipting service specialists. • Must be agile and able to easily shift between tasks. • May require overtime as needed to ensure the day/month are fully balanced and closed. • Assist with backlog receipting projects, such as unresolved situations in Thrive, researching credit accounts, and reconciling unapplied.
Minimum Requirements: Education/Experience/Certification Requirements
• 3 years hospital payment posting, including time outside TruBridge. • Computer skills. • Experience in CPT and ICD-10 coding. • Familiarity with medical terminology. • Ability to communicate with various insurance payers. • Experience in filing claim appeals with insurance companies to ensure maximum reimbursement. • Responsible use of confidential information. • Strong written and verbal skills. • Ability to multi-task.
Why join our team?
• Work remotely with a work/life balance approach • Robust benefits offering, including 401(k) • Generous time off allotments • 10 paid holidays annually • Employer-paid short term disability and life insurance • Paid Parental Leave