About this role
Job Title: Associate Manager, B2B Sales Job Description
• Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction • Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date • Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities • Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members • Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories • Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market • Be a point of escalation for our clients and respond promptly to any issues • Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed • Work with client contact on reporting and forecasting • Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs) • Work with client contact on reporting and forecasting • Coordinate team incentives and Sales Performance Incentive Funds • Partner and build business relationships with all partners to ensure customer expectations are met
Location: MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara Language Requirements:
Time Type: Full time