About this role
Job Details ChristianaCare Renal Transplant Team is looking for a detail-oriented, adaptable, and highly organized Medical Office Assistant II with strong communication skills and the ability to proactively solve problems in a fast-paced environment.
Join a nationally recognized program dedicated to transforming lives through exceptional transplant care. Since 2006, ChristianaCare's Kidney Transplant Program has provided comprehensive kidney transplant and living donor services to the Delaware community, helping more than 1,000 patients each year through transplant evaluation, living donation evaluation, waitlist management, post-donation care, and post-transplant care.
Our program is both Medicare and UNOS approved, demonstrating our commitment to the highest standards of patient care, clinical excellence, and transplant outcomes. We are also proud members of the American Society of Transplantation Living Donor Circle of Excellence, reflecting our dedication to living donor advocacy and support.
At ChristianaCare, you'll work alongside an experienced multidisciplinary team committed to improving patient outcomes, advancing transplant care, and making a meaningful difference in the lives of patients and their families every day.
Location: ChristianaCare Kidney Transplant Program Medical Arts Pavilion 2 (MAP 2), Suite 2224 4735 Ogletown-Stanton Road Newark, DE 19713
The Medical Office Assistant II is the first point of contact, ensuring a welcoming, efficient environment by assisting patients, managing appointments and records, training staff, and supporting workflow to deliver a positive patient experience.
Kidney Transplant | ChristianaCare
Work Schedule:
• Monday – Friday: 8am – 4:30pm
• No weekends or holidays
Why You’ll Love Working at ChristianaCare
• Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence We’re here to support every step of your journey to parenthood—whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
• Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.
Duties / Responsibilities: The Medical Office Assistant II manages patient interactions, scheduling, records, referrals, insurance verification, and payments, including day-end reconciliation. They train staff, handle inventory, coordinate testing and appointments, support administrative tasks, ensure safety compliance, and maintain professionalism while performing other related duties as needed. Position Qualifications:
• High School Graduate or GED required.
• 2 years’ experience in a medical office setting is required; 3 years’ experience is preferred.
Why ChristianaCare Are you passionate about making a difference in people’s lives? As a Medical Office Assistant II, you’ll play a key role in supporting daily operations and ensuring a smooth, positive experience for patients and staff. This is more than just a job—it’s an opportunity to be part of a mission-driven team dedicated to excellent service and care.
When we lead with love, excellence is inevitable. #LI-EH1
Hourly Pay Range: $18.55 - $26.90
This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date Sep 18, 2026
EEO Posting Statement ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/