About this role
Are you ready to make the most of your talents and abilities, while helping others make the most of their finances?
Apply to join Team CEFCU!
CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team!
Reviews audits and records the receipt of Direct and Indirect loan files and records. Verifies the accuracy of loan listing sheets for each Member Center on a daily basis Maintains a specific order of documents on paper Indirect loan files. Verifies and reviews the accuracy of loan documents against the corresponding information on the Loan Screen (LON) and Consumer Lending Origination System (CLO). Assists with checking in Illinois Titles to the Title System (TITL).
Provides the highest quality member experience, for both internal and external members.
Hours: Monday - Friday 8:00 a.m. - 4:30 p.m. Overtime as needed.Required: • High school diploma or equivalent. • Ability to learn applicable CEFCU mainframe systems and screens: Loan Screen (LON), Security/Collateral History Screen (SECR), Consumer Loan Origination system (CLO), CTI and PC software and apply at a proficient level within 10 weeks. • Strong attention to detail skills. • 0-2 years of financial institution experience.
Preferred: • Thorough understanding of CEFCU’s loan contracts, policies, and procedures. • Applicable college courses and/or commensurate experience.Summary Pay Range The anticipated starting pay range for this position is $17.05 - $20.04.
The pay range listed represents the anticipated starting range for a successful candidate. Final compensation will be based on factors such as experience, skills, and qualifications.
Please note that salary is only one component of total compensation at CEFCU. Benefits
Financial Merit-based raises
Health and Welfare Generous paid time off (Holiday, Personal or Sick Time, Vacation) Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP) Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account) Health Savings Account Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan, Identity Theft & Fraud Protection Plan, Legal Plan) Life Insurance Accidental Death & Dismemberment Insurance Disability Benefits Defined Benefit Plan – Pension Defined Contribution Plan – 401K
Additional Benefits Employee Assistance Program Tuition reimbursement Career growth through internal job postings Management Development Program: formal mentoring and training Opportunities to help improve and build the CEFCU of tomorrow through process teams Opportunities to personally contribute to corporate financial literacy and community initiatives Casual days to support local charities Employee discounts on entertainment, cell phone plans, theme park tickets, and more On-site fitness center, fitness classes, and wellness program
It is CEFCU’s policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.