About this role
About the Role An exciting opportunity to join the Industry and Disruption team on a 12 month secondment
• Prevent, detect and respond to victims and recipients of fraud and scam • Recover funds for, and not limited to, CBA, OFI, BPay and IMT Contribute to process improvement and enhanced customer experience
Your Responsibilities
• Perform tasks related to the execution and completion of monitoring services in GFMS in accordance with agreed Service Level agreements • Provide support to the IID (Intel, Industry, Disruption) team and the wider GFMS team as required • Escalate priority incidents in a timely and professional manner • Build effective working relationships within other teams in GS & BU staff • Contribute to innovative ideas for improvements Undertake tasks assigned by your manager that you have the capability to perform safely
Skills and Experience
• The capacity to work on a rotating shift: • Morning - 6AM - 2:21PM • Afternoon - 2PM - 10:21PM • Night - 10PM - 6:21AM • Day - 8AM - 4:21PM
• The ability to plan and prioritise tasks • Understanding of financial crime assessment, detection or prevention
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 18/09/2026