About this role
Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity. -- Sydney Distribution Centre | $31.11ph + Super | Monday–Friday
O’Brien® Glass are seeking an experienced Warehouse Administrator with strong Customer Service capability to support our Wholesale team at the Padstow Distribution Centre. If you thrive in a fast‑paced environment, enjoy helping customers and want genuine career growth, this role offers an exciting opportunity.
You’ll play a key role in delivering excellent service to Wholesale customers purchasing glass products, while supporting smooth warehouse operations and administration.
Why Build Your Career with O’Brien®
• $31.11 per hour + Super • Dayshift: 7:00am–3:00pm, with flexibility when operational needs change • Ongoing training, development and internal career pathways • Supportive, inclusive team culture • Incentive & recognition programs • Community service & volunteering leave • Employee discounts across O’Brien® services & partner brands • Future relocation to our Badgerys Creek National Distribution Centre (2027) — a modern, purpose‑built facility supporting long‑term growth
What You’ll Be Doing
• Provide warm, professional customer service face‑to‑face and over the phone • Check stock availability using internal systems • Process EFTPOS payments • Complete general administration duties • Maintain accurate stock spreadsheets • Create and confirm pick slips • Complete invoicing and basic reporting • Book and consign transport when required • Build strong internal and external stakeholder relationships
Additional Responsibilities Alongside core warehouse administration, you will also:
• Support Emergency Freight by preparing paperwork, labels and ensuring same‑day dispatch requirements are met • Manage invoice processing (Medius), including coding, tracking, updating files and resolving discrepancies • Process Wholesale credit notes, confirm returns and assist with specific Wholesale admin tasks when required • Coordinate and maintain timesheets for casual employees and support timesheet administration across the DC • Arrange driver accommodation bookings and maintain accurate records • Assist with new starter and casual onboarding, including induction paperwork and documentation • Undertake cross‑training in Containers, developing capability to support container workflows and provide coverage when needed • Provide general DC administrative support, including data entry, reporting, filing and assisting other teams during busy periods
About You
• Excellent written and verbal communication skills • Previous experience in Administration and/or Customer Service (ideally within a warehouse or distribution environment) • Strong customer service capability • Ability to thrive in a fast‑paced environment • Excellent time management and attention to detail • Proficiency in Microsoft Office (Word, Excel, PowerPoint) • Able to work autonomously and collaboratively • A desire to learn, grow and build your career with O’Brien® Glass
The Perks
• Friendly and supportive team • Ongoing learning and development • Reward and recognition programs • Genuine career development opportunities
You must have Full Australian Work Rights to be considered.
-- If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!
At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents
Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use.
Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.