About this role
Business Process Manager, SeniorThe Opportunity: As a Business Process Manager, you know that effective process improvement and practical business process management are crucial for your client’s future. You’re eager to apply your advanced experience and infrastructure knowledge to develop creative solutions. We’re looking for someone like you to help organizations solve their traditional business challenges with new strategies and solutions.
As a Business Process Manager on our team, you’ll be trusted to lead current-state and future-state process evaluations across capital planning, project delivery, program controls, change adoption, and PMIS-enabled workflows. You’ll facilitate cross-functional discussions, document stakeholder requirements, and coordinate with change, training, controls, technology, and utility specialists to help mission partners implement processes that project managers and delivery partners can use consistently.
In this role, you’ll directly impact public sector infrastructure mission partners by helping to translate business needs, processes, and procedures into new and modern work systems. With opportunities to learn new tools and skills, we focus on growing and collaborating as a team to make the best solutions for our customers.
Work with us as we implement new technologies and processes to change infrastructure delivery for the better.
Join us. The world can’t wait. You Have:
• 10+ years of experience spanning capital planning, infrastructure project studies, and business process evaluations
• Experience leading end-to-end current-state assessments and designing practical future-state business processes for capital programs or infrastructure organizations
• Experience developing and maintaining policies, SOPs, process maps, project-management templates, role definitions, and governance documentation
• Experience facilitating requirements workshops and working sessions with leaders, technical staff, project managers, and cross-functional stakeholders
• Experience identifying process bottlenecks, organizational handoffs, resource constraints, and technology or data dependencies and recommending implementable improvements
• Experience supporting capital planning and project implementation activities within an infrastructure environment
• Ability to work on-site in Norfolk, VA and Virginia Beach, VA
• Ability to obtain a Secret clearance
• HS diploma or GED
Nice If You Have:
• Experience with wastewater, water, or other public-utility capital improvement programs
• Experience integrating CIP planning and project closeout with asset management practices
• Experience analyzing or redesigning PMIS, ERP, or other capital-project workflows
• Experience supporting organizational change, stakeholder engagement, communications, and role-based training
• Experience defining KPIs, accountability mechanisms, and consultant or contractor performance-review processes
• Knowledge of CIP prioritization, capital budgeting, resource planning, business cases, and project-delivery-method decisions
• Bachelor’s degree in Business, Engineering, Construction Management, Public Administration, or a related field preferred; Master’s degree in Business, Engineering, Construction Management, Public Administration, or a related field a plus
• Lean Six Sigma, CBAP, BPM, Prosci, or comparable process-improvement or change-management certification
Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.