About this role
Essential Duties and Responsibilities Sales Support & Coordination
• Support Account Managers by assisting with day-to-day activities including sample entry, document distribution, quotations, regulatory responses, and order follow-up. • Maintain and update customer databases and sales records to ensure data accuracy and visibility. • Assist in preparing sales materials, presentations, and proposals. • Answer customer inquiries via phone, email, or in person, and ensure prompt and courteous issue resolution. • Assist with sales activities such as responding to product questions, providing product information, and supporting lead generation efforts. • Act as a liaison with customers during Account Manager travel or absences (e.g., vacation, leave). • Serve as backup to the Sales Coordinator and Sales Assistant as needed. Event Planning & Execution
• Lead or support coordination of national and regional events, including trade shows, technical days, and sales meetings. • Work closely with Brand Specialists, Marketing, the VP, and regional teams to ensure effective event execution. Administrative & Team Support
• Provide general administrative support to the Executive and Sales Teams to help drive business growth. • Monitor and track key support metrics and contribute to regular reporting efforts. • Maintain accurate records of sales activities, customer information, and other relevant data. • Assist with customer inquiries to support a responsive and high-quality customer experience.