About this role
Key Responsibilities Technical & Application Support
• Deliver technical support and application expertise to customers and the sales team. • Develop and optimize food formulations using Azelis' ingredient portfolio. • Troubleshoot product performance and formulation challenges at customer sites and laboratories. • Conduct customer visits to understand technical requirements and provide solution-based recommendations. Product Development & Innovation
• Develop innovative food applications aligned with market trends and customer needs. • Evaluate new ingredients and technologies for potential commercial opportunities. • Create prototypes and concept products showcasing ingredient functionality. • Support principal product launches and market development initiatives. Customer Engagement
• Conduct customer trials, demonstrations, presentations, and technical workshops. • Provide training to customers and internal stakeholders on ingredient functionalities and applications. • Prepare technical reports, application guides, and presentation materials. Business Support
• Collaborate with sales teams to identify and convert new business opportunities. • Support strategic projects and customer tenders with technical expertise. • Assist in developing value-added solutions that differentiate Azelis in the market. • Maintain awareness of industry trends, competitive products, and emerging technologies. Laboratory & Compliance
• Maintain accurate records of formulations, trials, and technical projects. • Ensure compliance with food safety, quality, regulatory, and SHEQ requirements. • Support application laboratory management, including equipment maintenance and good laboratory practices. Key Skills & Competencies
• Strong knowledge of food ingredients and their functionality. • Hands-on experience in food formulation and product development. • Knowledge of food processing technologies and manufacturing practices. • Strong problem-solving and troubleshooting skills. • Excellent communication and presentation skills. • Customer-focused approach with strong stakeholder management capabilities. • Project management and organizational skills. • Ability to work independently and collaboratively in a cross-functional environment. Preferred Industry Exposure
• Convenience Foods • Confectionery • Savoury, Snacks & Seasonings (SSS) • Bakery • Dairy • Functional Ingredients • Food Ingredients Distribution • Food Manufacturing / FMCG