About this role
A Day in the Life of the NOC Technician I:
The Network Operations Center [NOC] Technician works in a Network Operations Control Center environment staffed 24x7x365. The NOC Technician is accountable for entry level fault and performance management duties, including 1st level technical support and triage activities associated with all voice, data and video network elements and fiber transport facilities monitored by the NOC team, as well as all associated building safety, environmental and security alarms. The NOC Technician proactively monitors all network elements and transport systems for f