About this role
Job Summary The Liability Supervisor will lead and mentor a group of 6-8 liability and/or Casualty adjusters. In this role you will ensure quality and adherence to company guidelines through regular auditing and coaching.
Job Responsibilities · Manage group of 6-8 liability and/or Casualty adjusters. · Conduct monthly audits with senior leadership to ensure quality and adherence to company guidelines as well as any applicable state and federal laws. · Assist senior management in development of process and training to improve overall quality and key metric results. · Provide authority as warranted on liability and casualty claims. · Ensure adherence to company reserving practices. · Effective retention planning; proactively manage and respond to turnover. · Effectively and efficiently manage allocated loss adjustment expenses. · Effectively utilize reward system to distinguish top performers and significant achievements. · Conduct performance management as warranted.
Job Qualifications Formal Education & Certification Associates or bachelor’s Degree required. Adjuster Licensing as required by state.
Knowledge & Experience
• Minimum of 5 years handling non-standard insurance claims. • Prior supervisory experience of a minimum of one-year a plus.
Skills & Compentencies
• Excellent communication skills with demonstrative ease with both verbal and written formats. • Attention to detail and ability to multi-task. • A high degree of motivation and team orientation.