About this role
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Key Tasks & Responsibilities
• Lead the delivery of the project, coordinating across business and technical teams. • Maintain an integrated project plan covering scope, milestones, budgets, resources and dependencies across data integration, platform engineering, reporting, data governance, testing and business adoption. • Manage multiple vendors and delivery partners, agreeing clear responsibilities, statements of work, milestones, deliverables and acceptance criteria; monitor commitments and escalate delivery or commercial issues through the agreed governance routes. • Track delivery progress, costs, quality and business outcome measures across workstreams; identify variances and coordinate corrective action with internal leads and delivery partners. • Own integrated risks, issues, assumptions and dependencies, including source-system readiness, data availability and quality, business capacity and cross-vendor hand-offs. • Lead integrated delivery and vendor governance meetings, providing clear status reports, decisions and escalations to project sponsors and senior stakeholders. • Apply appropriate delivery controls, maintaining effective scope and change control across internal teams and contracted partner delivery. • Coordinate data validation, reconciliation, end-to-end testing and user acceptance testing so platform, data and reporting deliverables meet agreed quality and business acceptance criteria. • Coordinate release readiness, cutover, business change, training and transition to business-as-usual with business owners, IT and delivery partners. • Build effective relationships with underwriting, Finance, Claims, Operations, Data and Technology stakeholders, securing timely requirements, decisions and subject-matter expertise. • Translate between business and technical teams, ensuring insurance data requirements and the business value of platform capabilities are understood across all workstreams and delivery partners. • Work with benefit owners to identify and realise expected benefits, and review delivered outcomes and lessons learned following releases. • Share data project delivery best practices, and contribute to continuous improvement within the Project Management community at Arch Role Requirements & Skills Skills / Competencies Technical/Project Management Skills:
• Proficiency in project management tools (e.g. MS Project) • Dependency tracking and reporting across multiple workstreams and delivery partners. • Strong practical knowledge of Agile and Waterfall delivery methodologies, with the ability to apply appropriate governance to data projects. • Strong understanding of business change, data ownership and platform adoption, with the ability to translate technical deliverables into measurable insurance business outcomes. • Strong budget, resource and vendor management skills, including; oversight of statements of work, delivery commitments, acceptance criteria and change control. • Ability to challenge and coordinate technical delivery plans using a sound understanding of data integration, ETL/ELT, data modelling, data quality, lineage, reconciliation, testing and reporting; identify risks and resolve cross-workstream issues. • Leadership and Soft Skills: • Excellent leadership of multidisciplinary teams and multiple vendors / delivery partners, without relying on direct line management authority. • Strong analytical and problem-solving skills, with the ability to assess delivery options and their impact on business value. • Exceptional communication skills, including the ability to explain data platform value and delivery trade-offs to business sponsors and technical stakeholders. • High level of organisation and attention to detail across concurrent workstreams, integrated milestones and dependencies. • Ability to influence and negotiate with business stakeholders, vendors and delivery partners, securing clear commitments and resolving competing priorities. • Ability to resolve complex delivery problems spanning business requirements, data, technology and partner responsibilities. • Strong prioritisation and time management across multiple concurrent data delivery workstreams. • Conflict resolution and negotiation across internal teams and external delivery partners. • Ability to manage ambiguity and uncertainty while making dependencies, decisions and ownership explicit. • Ability to work independently and make clear, evidence-based recommendations to project sponsors and key stakeholders. • Ability to work collaboratively with business owners, data and technology teams, vendors and delivery partners. Qualifications Essential · Bachelor's degree in Business, Management, or a related field · Project Management Certification such as PMP (Project Management Professional), or PRINCE2 Preferred
• PROSCI or similar Change Management certification Experience
• Experience leading large, complex data projects, including data integration, migration, testing, reporting and transition to business-as-usual. A minimum of 5 years delivering complex data transformations, including at least 3 years within the insurance industry. • London Market insurance experience is essential, with a practical understanding of insurance business processes and data requirements. • Deep understanding of data technologies • Proven experience managing multiple concurrent workstreams and multiple vendors / delivery partners • Experience operating in both Agile and Waterfall environments.
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14101 Arch Europe Insurance Services Ltd