About this role
Job Title: Warehouse Administrator (MT3)
Full Time, Non-Exempt Overtime: Occasional Reports to: Warehouse Supervisor Pay: Based on Experience Location: Warehouse and Office Environment
Job Philosophy:
R&S Logistics is a single-source 3PL team whose employees embody our values of Agility, Stewardship, Tenacity, and being Invested in shared success! We strive to attain the standard set forth in Colossians 3:23, doing our best at every opportunity.
With responsibilities spanning Operations and Customer Relations, the Warehouse Administrator is a vital member of the R&S Logistics Team.
R&S Logistics Warehouse Administrators function as a reliable and available first point of contact for customers, demonstrating our commitment to customer satisfaction. The Warehouse Administrator is detail-oriented, with an exceptional ability to organize workflows and prioritize tasks. Warehouse Administrators demonstrate flexibility and a willingness to accept new and challenging assignments while displaying a commitment to customer satisfaction and safe operations.
Working in a fast-paced environment, Warehouse Administrators take professional ownership of customers’ inventory fulfillment. Tasks include but are not limited to: WMS-based order processing, physical retrieval of inventory, reorganization of stock, staging of inventory, and scheduling of inbound and outbound carriers.
Warehouse Administrators are able to accurately follow a supervisor’s direction but also possess the ability to succeed with minimal oversight.
The Warehouse Administrator Position is On-Location; occasional travel may be required. This position may require occasional evening or weekend work based on business needs.
Benefits:
- Paid Time Off
- Medical, Dental, & Vision Insurance
- Health Savings Account with Company Match
- 401(k) with Company Match
- Company-Paid Life Insurance
- Parental Leave
Responsibilities and Duties:
R&S Logistics Warehouse Administrators have a wide variety of responsibilities and duties, including but not limited to:
- Being the First Point of Contact for Customer Accounts
- Sending Customer’s BOLs, Packing Lists, and other Shipping paperwork in timely manner.
- Sending Standard Reports In Adherence to Customer Time-frame Requirements.
- Preparing, Reviewing, and Forwarding Custom Reports at Customer Request
- Responding to Customer Inquiries with Accuracy and Timeliness
- Utilize Warehouse Management System (WMS) to Track Inventory Movement, Maintain Accurate Records, and Proactively Advise Customer of Inventory Status
- Receiving, Processing, Prioritizing and Scheduling of Customer Orders
- Advising Warehouse Manager or Supervisor of Notable Customer Requirements
- Loading, Unloading, Verifying Count & Condition of, Carefully Handling and Properly Storing Customer Inventory
- Actively Participating in Ongoing Training Programs with Satisfactory Results
- Adhering to R&S Logistics’ Standards of Quality and Customer Service
- Safely Operating a Forklift
- Occasionally Assisting in Warehouse Maintenance & Improvements.
- Performing Duties Customarily Assigned to Warehouse Associates on an As-Needed Basis
- Adhering to all Industry-Specific and Site-Specific Safety Requirements
- Accurately Reporting Time Worked, Adhering to Clock-In/Clock-Out Procedures
- Adhering to R&S Logistics’ Employee Handbook
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.
Qualifications and Skills:
R&S Logistics Warehouse Administrators possess the following:
- Strong Customer Service Skills
- Strong Attention to Detail
- Strong knowledge of Warehouse Operations, Including Inventory Control
- Strong Written and Verbal Communication Skills
- Ability to Organize and Prioritize Tasks in a Fast-Paced Environment
- Intermediate Knowledge of Microsoft Office Products especially Word and Excel.
- Advanced Computer Data Entry and Keyboarding
- Ability to Work in both a Team Environment and Independently
- Cognitive Ability and Manual Dexterity to Satisfactorily Perform Duties and Complete Tasks
- Previous experience in a warehouse or distribution center setting preferred.
- Previous experience with a Warehouse Management System (WMS) preferred.
Physical Requirements:
R&S Logistics Warehouse Administrators are able to perform the following tasks, with or without accommodations:
- Constantly Operating a Computer, Printer, and Other Miscellaneous Office Machinery
- Standing, Walking, & Sitting for Prolonged Periods
- Working in Seasonally Hot or Cold Warehouse Environment
- Moving Loads of Up To 50 Pounds
- Bending, Squatting, and Reaching DOE