About this role
Customer Service Administrator (EU Passport Holder / Currently Located in Malta) - *VACANCY CLOSED
*Excellent English Language Skills*
The Customer Service Administrator will be responsible for handling sales, customer on-boarding and document verification of our loan portfolio.
Overview:
Reporting to the Customer Service - Team Leader the Customer Service Administrator will be part of the Services / Sales Department and will be handling Loan Applications for our customers.
Role:
• Allocate Required Documentation to Fulfil Credit Application.
• Document Checking for due diligence.
• Detect and Identify Suspicious Activity.
• Organizing Documentation.
• Periodically Reviewing Customer Facilities.
• Comply with Laws, Regulations, Company Policies and Procedures as Required.
• Scanning and Filing incoming Mail.
• Performs other duties as assigned.
Skills & Experience:
Requires an energetic, empathetic and positive individual. With a strong attention to detail and able to multi-task and prioritize work effectively.
• Minimum Secondary Education.
• Able to read, write and speak excellent fluent English. Any additional languages would be a benefit.
• Previous Experience in similar role is preferred, but not a must.
• Experience with Customer Database would be an advantage.
• Team Player with Customer oriented Mind-Set.
• Able to demonstrate Basic Computer Skills including use of Microsoft Office for Windows (Outlook, Word, and Excel).
• Attention to Detail, Initiative and High Standard of Work Practices.
• Enthusiasm to Learn and Grow.
Very Competitive Salary + Benefits + Bonus.
Apply today! We Will Get Back to You Right Away!
Further Information: www.novumbankgroup.com