About this role
Job SummaryThis position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Health Care Network (VISN 6), Durham Veteran's Affairs Medical Center (VAMC), Engineering Department. The incumbent provides administrative support in all areas of the Durham VAMC Facilities Section. The immediate supervisor is the Administrative Officer (Business Operations Manager) of the Facilities Management Service.
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/17/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: coordinating schedules and meetings; routing paperwork; determining problem type and appropriate staff to address issues in engineering; using office automation equipment to perform administrative duties; and using work order systems to monitor and log received work orders . OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have High School Diploma. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond . Required Experience: Knowledge in Microsoft applications, VISTA, CPRS. Knowledge in managing and processing work orders. Physical Requirements: The work is primarily sedentary, although physical effort may be required since this position is located within Facility Management Operations. Specifically, will be required to lift, carry, push or pull a variety of materials and equipment. Incumbent will occasionally handle, lift, or carry up to 50lbs, and may have to handle, lift or carry over 50 pounds. The incumbent will also be required to climb, balance, stoop, kneel and crouch to review scope and completion of work orders. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Major DutiesDuties include but not limited too: The incumbent serves as primary contact for emergency and routine repair calls for Facilities Management. Determines type of problem and dispatches appropriate staff and/or supervisor to address each call. The incumbent issues work orders to all Facilities Management shops based on written, verbal, telephone and electronic work order requests. Codes each work order to identify proper work action and assignment to the appropriate shop, receives all completed work orders, review them for accuracy of data, and then closes work order in VISTA verifying that all data including technician names, labor, materials, vendor costs, type of work performed, and completion date are recorded when closing out each work order. The incumbent maintains an established program of Preventive Maintenance (PM) on buildings, roads, building service equipment, expendable equipment, and non-expendable equipment. Prints monthly and weekly PM work order lists for all shops and closes-out all PM sheets, material, and pm status. The incumbent codes all new equipment to be included in PM program. Each new piece of equipment is assigned a PM schedule including responsible shop, technician, estimated time, frequency, starting month procedure, and criticality. Incumbent serves as the Certifying Official for Facilities Management Service and certifies invoices with access to Invoice Payment System (IPPS), prior to certifying an invoice, the incumbent request any changes necessary to the Purchase Order (increase/decrease) from the Purchasing Agent or Contacting Officer and ensures changes are in place, verifies receipt of goods/services, ensures the invoice has not previously been processed and if necessary, contacts the vendor with any discrepancies and rejects invoices if not appropriate for payment and notes justification for rejection. The incumbent serves as the Talent Management System (TMS) and training coordinator for Facilities Management and is responsible for recording for recording and maintaining records for each employee. A training report and deficiency reports on periodic basis to identify training needs will be ran. Supervisor will be notified of staff training requirements and ensures that all employees meet the yearly requirements. Work Schedule: Monday-Friday, 7:30am-4pm Compressed/Flexible: Not Authorized Telework: Not Authorized Virtual: This is not a virtual position. Not Authorized Position Description/PD#: Facility Services Assistant (OA)/PD07026A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not AuthorizedRequirementsYou must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.