About this role
Job SummaryView Common Definitions of terms found in this announcement. Organizational Location: This position is located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Civil Rights Compliance, in Atlanta, Georgia; El Paso, Texas; San Diego, California; Washington, District of Columbia. This is a non-bargaining unit position.
QualificationsPlease limit your resume to 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position You qualify for the GS-14 grade level if you possess one (1) year of specialized experience at the GS-13 grade level or equivalent performing duties such as: Providing oversight of Equal Employment Opportunity (EEO) counseling, complaints management, investigation, and ensuring compliance with EEOC laws and regulations; Overseeing an Alternative Dispute Resolution (ADR) program and supervising staff; Coordinating internal Equal Employment Opportunity (EEO) counseling investigations, investigator training, case assignments, and work-product reviews and; Advising senior leaders on Equal Employment Opportunity (EEO) and workplace-conflict matters and developing policies, procedures, and executive briefings. Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Major DutiesAs an Equal Employment Manager (Deputy Division Chief), at the full performance level you will perform the following duties: Manages the agency's EEO program, including counseling, mediation, compliant investigations, corrective actions, training and compliance reporting, case management, investigations, training and compliance functions. Safeguards fair and equitable treatment of employees and applicants under applicable civil rights laws and Executive Orders. Establishes a trusted channel for employees and applicants to raise and resolve EEO related concerns. Supervises a team of EEO specialists, investigators, and mediation staff. Delivers the agency's EEO program service-wide, supporting employees across law enforcement, professional, administrative, technical, and clerical occupations. This announcement closes on 09/15/2026 for receipt of applications. Due to high volume of applicants, the first 100 applicants will receive first consideration. Additional applicants, beyond the first 100, may be considered, upon management's request.