About this role
Job SummaryAbout the Position: This position is located within the Director of Surgery at the Walter Reed National Military Medical Center in Bethesda, MD. Incumbent will manage the delivery of healthcare improvement processes for the Office of the DSS. This is a Direct Hire Solicitation
QualificationsWho May Apply: US Citizens In order to qualify, you must meet the education and/or specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes evaluating healthcare processes, systems, clinics, programs, or policies to improve the access, quality, and cost-effectiveness of healthcare delivery; utilizing financial systems, such as General Fund Enterprise Business System (GFEBS), to assist in the plan and/or execution of a budget; collaborating with medical treatment facility leaders on work-related changes to improve the efficiency and effectiveness of health care delivery processes; providing supervision, leadership, oversight, or direction to employees and their work. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Major DutiesUtilize a variety of process improvement, team facilitation, and management techniques to advocate and implement action plans for improvement to access care, productivity and customer service within a medical treatment facility (MTF).Oversee the mission to improve healthcare delivery processes for multiple departments within a MTF.Supervise and mentor subordinate staff in healthcare delivery improvements.Provide complex and unique technical data and analysis for high level decision support.Collaborate with the Deputy Commanders, Assistant Deputy Commanders, Department Chiefs and other counterparts to negotiate, determine and/or coordinate work-related changes to improve the efficiency and effectiveness of health care delivery.Measure access to care and make recommendations to improve and/or maintain compliance.Assign work to subordinates based on priorities, difficulty of assignments and the capabilities of employees.