About this role
Job Overview: McDermott is seeking an experienced Senior IT Pillar Specialist to support and manage the HR Blizz Cloud Payroll platform utilized across 20+ countries. This role will serve as a key liaison between Payroll Operations, HR, Finance, and IT teams to ensure accurate payroll processing, system stability, issue resolution, and continuous improvement of payroll-related applications. The ideal candidate will possess strong knowledge of payroll processes, payroll calculations, statutory requirements, ERP payroll systems, and payroll-related data integrations. Experience with HR Blizz Payroll is highly preferred.
Key Tasks and Responsibilities: Payroll Application Support
• Provide day-to-day support for the HR Blizz Cloud Payroll application across multiple countries. • Investigate, troubleshoot, and resolve payroll processing and system-related issues. • Monitor payroll runs and ensure successful execution of payroll cycles. • Support payroll reconciliations, reporting, and issue resolution during payroll processing periods. • Coordinate with vendors and internal teams for defect resolution and system enhancements. Functional & Technical Support
• Analyze payroll calculations, earnings, deductions, taxes, benefits, retro processing, and statutory calculations. • Validate payroll configurations, pay elements, formulas, calculations, and system outputs. • Support payroll-related interfaces, integrations, and data validation activities. • Participate in application testing, regression testing, UAT, and production deployments. Stakeholder Collaboration
• Partner with Payroll, HR, Finance, and regional business teams to understand requirements and resolve issues. • Provide guidance on payroll system functionality, best practices, and process improvements. • Assist with audits, compliance activities, and payroll controls. Continuous Improvement
• Identify opportunities to automate and streamline payroll processes. • Develop and maintain support documentation, knowledge articles, and process guides. • Support global payroll transformation initiatives and new country implementations.
Essential Qualifications and Education: Education
• Bachelor's degree in Information Technology, Human Resources, Business Administration, Finance, or related field. Experience
• 5+ years of experience supporting payroll applications or payroll operations. • Experience supporting global or multi-country payroll environments. • Strong understanding of payroll processing, payroll calculations, statutory requirements, and payroll controls. • Experience with ERP or Cloud payroll systems and Oracle HCM Cloud Technical Knowledge
• Payroll calculations and processing logic. • Earnings, deductions, taxes, benefits, and retroactive adjustments. • Payroll interfaces, integrations, and reporting. • Data analysis and troubleshooting skills. • SQL and reporting experience is a plus. Preferred Qualifications and Education: Preferred Qualifications
• Experience with HR Blizz Cloud Payroll (highly preferred). • Experience with Oracle HCM, SAP Payroll, JDE Payroll, ADP, or similar ERP payroll platforms. • Exposure to payroll implementations, upgrades, and country rollouts. • Knowledge of global payroll compliance and statutory regulations. Key Competencies
• Strong analytical and problem-solving skills. • Attention to detail and accuracy. • Ability to work under payroll processing deadlines. • Excellent communication and stakeholder management skills. • Ability to manage multiple priorities across global regions. • Customer-focused mindset and continuous improvement orientation. Success Measures
• Timely resolution of payroll-related incidents. • Accurate payroll processing across 20+ countries. • Reduced payroll defects and production issues. • Improved system stability, compliance, and user satisfaction. Preferred Candidate Profile: Individual with hands-on experience supporting payroll applications, deep understanding of payroll calculations and business processes, and prior experience with HR Blizz Payroll in a global enterprise environment.