About this role
- Oplossingen - Melken - Astronaut - - Discovery Scraper - Over Lely - - Voeren - Vector - Stalreiniging - Discovery Collector - Discovery Scraper - Farm Management Software - Horizon - Stal - Luna - Over Lely - Carrière - Engineering - Technical Support specialist Bachelor Technical Support specialist Verkennen Maassluis Fulltime Great place to work certified Flexible workhours Work with the latest techniques Delen What is your role? Technology that works flawlessly can make all the difference for farmers and technicians around the world. As a Hub & Tooling Specialist, you help ensure that critical digital services remain secure, stable, and available every day. Your work directly supports technicians in the field and contributes to an uninterrupted farming operation for our customers. Within the Digital Operations Center (DOC), you combine operational excellence with a continuous improvement mindset. You work closely with Product Development teams, DOC Direct Impact, Clusters, and Lely Centers worldwide. By connecting operational insights with product improvements, you help shape services and tooling that thousands of users rely on every day. Imagine seeing feedback from the field translated into a better product experience, while knowing your work helps farmers continue their daily operations without disruption. Key responsibilities include: - Monitoring the health, performance, and availability of the Lely platform and central technician tooling. - Resolving complex operational incidents and supporting second and third-line investigations. - Coordinating releases, rollouts, and operational readiness activities to ensure smooth deployments. - Improving monitoring, observability, security, and access management capabilities across the platform landscape. - Working together with Product Development teams and operational stakeholders to translate field feedback into structural improvements. - Maint...