About this role
Fully optimized solutions for your framework and/or CMS. Maximum speed, performance, and technical support. +31 (0) 546-714360 0 Support Engineer For you, customer-focused work means putting the client's needs first while combining this with a passion for technology. As a Support Engineer, you are the first point of contact for our customers, providing fast and effective solutions. You'll work in a dynamic team and help us deliver outstanding service. Since many of our clients are highly technical, the support you provide is both challenging and engaging. 32 - 40 hours Almelo 22-04-2026 Support Engineer Working at Shock Media means being part of a young, professional, and informal team of specialists where you can literally turn your hobby into your job! It's an environment where knowledge sharing, collaboration, and achieving the best results together for amazing (international) clients are paramount. Continuously optimizing and improving to become the best Managed Hoster in Europe together is our top priority! What will you do? - Assist our clients with a variety of (light) technical questions; - For more complex issues, you act as the link between the client and our System & Network Administrators; - Think along about our own products and services; - Work with new and innovative technologies. What do we ask? - A passion for Linux; - Knowledge of or interest in the hosting industry; - Good communication skills and a passion for helping people; - Basic knowledge of networks and computers; - Preferably, you also have experience with hosting-specific environments and control panels such as Plesk and DirectAdmin. What do we offer, in addition to your salary? - A pleasant working environment with short lines to departments and colleagues; - Plenty of room for development with a personal training budget; - Good primary and secondary benefits and growth opportunities that match your knowledge and experience; - Possibility of a ...