About this role
Intralox® Customer Service Account Representative - Spanish speaking Location Amsterdam, The Netherlands Job Category Customer Service & Technical Support Division Intralox Job Description (General Summary) Are you customer-focused, commercially aware, and proactive? At Intralox, one of the world's leading innovators in conveyance solutions, we are looking for a Customer Service Account Representative to join our EMEA Customer Service team and help our customers succeed through responsive support, trusted relationships, and value-add solutions. How you make an impact: Our EMEA Customer Service team is an important link between customers and colleagues across Sales, Engineering, Production, Credit, and Logistics. From our EMEA headquarters in Hoofddorp, we provide timely, accurate support while helping customers identify solutions that create meaningful value for their businesses. Collaboration, ownership, and continuous improvement are at the heart of how we work. As a Customer Service Account Representative, you will manage customer enquiries, quotations, and orders while building strong, long-term B2B relationships. You will partner closely with Account Managers and internal teams to resolve challenges, support commercial initiatives, and contribute to business growth. This is an excellent opportunity to develop your customer service and commercial expertise in a dynamic international environment. Job Responsibilities and Requirements What you'll do: - Manage customer enquiries, quotations, and orders accurately to deliver a reliable and seamless customer experience. - Build trusted relationships with B2B customers by serving as a knowledgeable point of contact and providing guidance on products, pricing, lead times, and solutions. - Coordinate technical enquiries and collaborate across internal teams to ensure timely and successful customer outcomes. - Partner with Account Managers to support customer a...