About this role
1 Team Lead Accounts Payable (All Genders) What you will do * Lead, coach, and develop the AP team in Vienna * Manage daily operations, workload, priorities, and backup coverage * Monitor invoice queues, aging, blocked invoices, exceptions, and escalations * Support the team with complex AP, supplier, and system-related topics * Set clear responsibilities and build consistent ways of working * Use KPIs and reporting to improve quality, speed, and operational performance * Identify recurring issues and drive practical, lasting improvements * Work closely with Procurement, Vendor Management, Master Data, Treasury, Accounting, Logistics, and IT * Support process standardization and stronger cooperation across different locations * Drive the effective use of SAP, OpenText VIM, reporting, and automation Qualifications * Several years of end-to-end Accounts Payable or Procure-to-Pay experience * Proven experience leading AP or business operations teams in a Shared Service Centre, Global Business Services, or centralized operations environment * Experience managing high-volume operations across multiple entities, countries, or business units * A background in e-commerce, retail, consumer goods, marketplaces, or another fast-moving industry is strongly preferred * Strong understanding of PO and non-PO invoices, three-way matching, credit notes, payment blocks, vendor reconciliations, invoice exceptions, and month-end activities * Good practical knowledge of SAP, ideally SAP S/4HANA * Experience with OpenText VIM or a comparable invoice automation solution is a strong advantage * Experience using KPIs, service levels, and operational reports to manage workload and performance * A successful track record in process improvement, standardization, automation, or finance transformation * Strong people-management skills, including coaching, feedback, development, and conflict handling * Ability to lead teams through change while keeping daily operations stable * Strong stakeholder-management and communication skills * Analytical and structured approach to solving problems * Professional English skills; German is a strong advantage * A degree in Finance, Accounting, Business Administration, or a related field is preferred; relevant professional experience may be considered instead What describes you * You take ownership and follow topics through to completion * You are visible, approachable, and close to the daily operation * You give people clarity, support, and honest feedback * You remain calm and practical when priorities change * You use facts and data to make decisions * You look for root causes rather than repeatedly fixing the same problem * You can balance people leadership, operational delivery, and process improvement * You enjoy making processes simpler, clearer, and more effective Additional Information Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you'll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you'll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There's an option to work for 20 days abroad in approved countries too. Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you'll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our https://careers.zooplus.com/blogs/zooplus-blog/search . At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion. #LI-Hybrid https://careers.zooplus.com/jobs/team-le ...