About this role
E-Commerce Specialist Work tasks: Job Duties * Manage the day-to-day operation of the company’s online store * Add, update and manage products on the e-commerce platform * Maintain accurate product descriptions, images, prices, categories and other product information * Organise and develop product categories and collections * Monitor online stock levels and product availability * Ensure new products are added to the online store quickly and accurately * Monitor and improve the overall customer experience on the website * Analyse online sales, website traffic and customer behaviour * Identify opportunities to increase online sales and improve conversion rates * Support the planning and execution of online campaigns, promotions and product launches * Create and maintain website content and landing pages * Support email marketing and customer communication activities * Support SEO activities and improve the website’s organic visibility * Assist with digital marketing campaigns and monitor their performance * Work closely with the social media, sales and stock teams * Monitor customer feedback and help identify and resolve recurring issues * Identify and resolve website content and operational issues * Continuously identify new opportunities to improve e-commerce sales, efficiency and customer experience * Carry out other e-commerce and day-to-day business tasks as required We offer: * Performance-based bonus linked to e-commerce results * Flexible hybrid working – our main workplace is at Uus 22, Tallinn Old Town, with the possibility to work from home when on-site presence is not required * A hands-on role with real responsibility and autonomy * The opportunity to directly influence and grow our online sales * A dynamic and entrepreneurial working environment * The opportunity to work with football shirts from clubs and national teams around the world * Opportunities for professional growth as the company develops * A small, international and passionate team where your ideas and initiative are valued * The opportunity to be part of a growing Estonian football retail brand and help shape its e-commerce development. Other requirements: At least 1 year of professional experience in the same or similar position. University of Applied Sciences or Higher Education. Proficiency in English at least at level B2 in both speech and letter. Option to work from home: Yes Working load, shifts: 50% (20 hours a week)