About this role
Job summary The Client Liaison Manager position at Avery Healthcare in Purley offers a unique opportunity to join a supportive and award-winning team dedicated to providing exceptional care. This role is pivotal in managing sales and marketing operations at the Purley Gardens Care Home, aiming to exceed budget targets by filling the home with the agreed client base and maximizing revenue. The position requires a blend of sales expertise, negotiation skills, and effective interpersonal abilities, making it ideal for someone with a background in sales. This is a full-time, permanent position with a competitive salary ranging from £35,000 to £37,000 per annum. Avery Healthcare emphasizes a culture of respect, compassion, and an unwavering commitment to the well-being of both residents and team members. Joining the team means being part of a close-knit group that values professional growth and meaningful contributions to elder care.
Main duties of the job At Avery Healthcare, we prioritize support for those who care for our residents. Were seeking a dedicated Client Liaison Manager to join our team at Purley Gardens Care Home. This role involves managing sales and marketing operations, meeting budget targets, and filling the home with the agreed client base. Responsibilities include ensuring sales targets are met, managing the sales pipeline, developing contacts with key care influencers, and ensuring adherence to brand standards. We're looking for someone with a clean driving license, strong negotiation skills, and effective interpersonal abilities. The ideal candidate should also have a background in sales and be able to prioritize workload effectively.
About us Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, focusing on creating enriching experiences for residents and staff alike. With a philosophy of 'creating meaningful lives together,' Avery offers exceptional care across a network of over 100 homes. The organization prides itself on fostering a supportive and inspiring environment where employees feel valued and empowered daily. Avery's dedication to care quality, respect, compassion, and professional growth makes it a preferred choice for employees and residents. By joining Avery, you're contributing to a meaningful mission of enhancing the later years of life for many.
Job description Job responsibilities Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Client Liaison Manager at Purley Gardens Care Home in Purely. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue.
Other responsibilities will include:
Ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards. Assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Managing and keeping up to date the information on the pipeline of potential members, and when they are likely to become residents to maximise revenue. Developing new contacts and maintain regular and close contacts with all key care influences.ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.
Our ideal candidate must:
Have a full UK and clean driving license Be able to negotiate with skill and expertise. Possess effective interpersonal skills and professional telephone manner. Be able to prioritise your own workload. Ideally have a background in a previous sales position.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications Essential
The successful candidate must possess a full UK and clean driving license, exhibit strong negotiation and interpersonal skills, and ideally have previous experience in sales roles. Effective workload prioritization and a professional telephone manner are also essential for this role.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Avery Healthcare Group Ltd.
Address Avery Healthcare
Purley
CR8 2LF
Employer's website https://www.averyhealthcare.co.uk/ (Opens in a new tab)