About this role
Job summary
The post holder will run assigned recalls following agreed procedures and add data to patient records - including data quality checks and screening outcomes.
The post holder will be expected to book post-natal, baby checks, and baby immunisation appointments.
Working closely with the Administration manager and the team to ensure all tasks and duties are carried out in a timely manner.
Main duties of the job
Run assigned recalls to invite patients in for their relevant appointment/review, using patients preferred method of communication where possible, following the recall timetable and set protocols.Run NHS health checks via the Censura system and follow up non-attenders.Book appointments for post-natal, childhood immunisations, and baby checks following the practice policy and booking targets.Make telephone calls to follow up appointments and queries.Monitor cancer screening DNA's and take appropriate follow up actions, if required.Assist with booking patients who are overdue their smear, into Hub or Practice clinics.Be an active member of the cancer awareness team, assisting with displays across all sites.File normal smear results and action pathology tasks/recalls as per the rota.Update patient records to ensure an accurate summary is produced, including recalls, immunisation history, and screening results.Liaise with colleagues from other teams with regards to advice and support with coding.Monitor individual and group tasks and take appropriate actions.To scan patient correspondence to the computer clinical system and index to the correctly identified patient record.Take professional pride in the quality of your work and contribute to a positive and supportive team.Undertake internal or external training relevant to your role.Mentor and guidance for new members of staff.Participate in new staff inductions to provide an overview of the teams workload.
About us
We are a friendly GP practice with over 70 years of history, lead by a stable forward-thinking partnership that is ready to embrace the new look of Primary Care.
We have four sites and over 46,000 patients spread across the city of Derby.
We seek someone who is keen to become a part of a growing and supportive team and is looking to work in an ambitious practice.
In return, Lister House Surgery will offer you the following benefits:
Generous holiday entitlementNHS Pension SchemeAccess to variety of NHS discountsEmployee EAP well-being supportEmployee discounts
Job description Job responsibilities
Please view the attached Job Description and Person Specification for full details regarding this post.
Person Specification
Experience Desirable
Previous GP Surgery administrative experience Previous NHS administrative experience
Personal Qualities Essential
Able to work without supervision A keen attention to detail Able to work to tight deadlines Interpersonal skills Problem solving skills Proactive
Skills Essential
Excellent keyboard and computer skills Communication skills
Desirable
Advanced Excel Clinical System - SystmOne (TTP)
Qualifications Essential
Qualified to GCSE standard or NVQ equivalent
Other Requirements Desirable
Driver - car owner
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Lister House Surgery
Address Lister House Surgery
Fellow Lands Way
Chellaston
Derby
DE73 6SW
Employer's website https://www.listerhousesurgery.co.uk/ (Opens in a new tab)