About this role
Job summary
Operational Shift Coordinator Community Healthcare
Contract: Permanent
Location: Harrogate and the Hambleton and Richmond area
Hours: 37.5 hours per week (split between clinical and operational including nights and weekends)
Salary: £30,737.71 per annum FTE pre-probation, increasing to £32,595.27 per annum FTE pending successful completion of probation (45% of hours will be in unsocial hours)
Closing date: Monday 18th May 2026 the advert may close early if we receive a sufficient number of suitable applications)
Are you a caring and compassionate Senior Healthcare Assistant who wants to make a meaningful difference during one of lifes most sensitive times? Would you like to join an organisation where you can grow, feel supported and truly make an impact every day?
Were looking for a Senior Healthcare Assistants to work as an Operational Shift Coordination with our incredible Community based team in Harrogate and the Hambleton and Richmond area.
Main duties of the job
Your role as an Operational Shift Coordinator
At the heart of our patient-centred approach is a simple belief that every moment counts. Our mission is to deliver exceptional, personalised care that brings comfort, dignity, and support to our patients and those who love them. As an Operational Shift Coordinator, you will guide and inspire a team, contribute to service development, and provide high-quality, person-centred care at one of lifes most important stages.
This Operational Shift Coordinator role is community based, throughout Harrogate and Hambleton and Richmond. You will be required to have access to your own vehicle and have a current driving license.
In this role, you will,
Provide on-shift leadership, management and co-ordination of our Home HCAs ensuring the delivery of outstanding care to our patients and their families.
This role combines clinical coordination with operational responsibly, including weekend leadership, participation in a 24/7 rota and involvement in the organisations escalation/on-call system.
You will support service development, promote clinical excellence, and work collaboratively across the community.
About us
Our values:
We put the people who use our services at the heart of everything we do
We are caring and compassionate
We are personal and supportive in our approach
We engage positively
We are responsive
We are driven to do better
We are fair
We are professional
We work collaboratively
We are accountable
Living out our values
Our behaviour framework puts our values in the context of our everyday work. See what this includes atsaintmichaelshospice.org/behaviour-framework
We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our communities.
We believe that children, young people and adults should never experience abuse of any kind. Our safer recruitment and safeguarding processes help protect those accessing our services, please see our safeguarding statement on our website:https://saintmichaelshospice.org/safeguarding-statement/
If you require any support or adjustments to be able to apply for this role, please let us know by emailing [email protected].
We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these.
Job description Job responsibilities
Your role as an Operational Shift Coordinator
At the heart of our patient-centred approach is a simple belief that every moment counts. Our mission is to deliver exceptional, personalised care that brings comfort, dignity, and support to our patients and those who love them. As an Operational Shift Coordinator, you will guide and inspire a team, contribute to service development, and provide high-quality, person-centred care at one of lifes most important stages.
This Operational Shift Coordinator role is community based, throughout Harrogate and Hambleton and Richmond. You will be required to have access to your own vehicle and have a current driving license.
In this role, you will,
Provide on-shift leadership, management and co-ordination of our Home HCAs ensuring the delivery of outstanding care to our patients and their families.
This role combines clinical coordination with operational responsibly, including weekend leadership, participation in a 24/7 rota and involvement in the organisations escalation/on-call system.
You will support service development, promote clinical excellence, and work collaboratively across the community.
See job description attached for further details.
Person Specification
Qualifications Essential
See job description and person specification attached.
Desirable
See job description and person specification attached.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Saint Michaels Hospice
Address St. Michaels Hospice
Hornbeam Park Avenue
Harrogate
North Yorkshire
HG2 8NA
Employer's website https://app.healthboxhr.com/jobs-feed/web/company/65d86b0053344 (Opens in a new tab)