About this role
• Trilingual: Fluent in English, Dutch, and French (essential! ). • Skilled and Professional: Strong administrative, linguistic, and interpersonal abilities. • Self-starter: Comfortable working independently and managing multiple tasks. • Well-presented: Classic, professional attire required (no casual wear). • Reliable and Organized: Punctual, detail-oriented, and proactive. Your Responsibilities: You are entrusted with overseeing daily operations and ensuring the smooth running of our services. Your duties will include, but are not limited to: • Welcoming and assisting clients, visitors, and suppliers (EN/NL/FR). • Managing communications: Answering phones professionally and routing calls as necessary (EN/NL/FR). • Office Operations: Handling incoming and outgoing mails/packages, filing, data input, and client file management. • Client Support: Coordinating meeting room and event requests, arranging lunches, and preparing new client offices. • Problem-Solving: Addressing customer requests, issues, and complaints promptly and professionally. • KYC – Handling client files in accordance with our obligations under anti-money laundering regulations. • Administration and Commercial Support: Control, update, and complete client files/data. Process new requests, conduct visits, and be the key to successful new collaborations through meticulous commercial support. • Facility Oversight: Performing daily checks of common areas, ensuring a tidy and functional workspace, managing stock, and handling kitchen appliances. • Administrative Reporting: Providing regular reports to management and overseeing office supplies and operations. - Language, administrative, and interpersonal skills are essential. - Computer proficiency: Solid knowledge of Microsoft Office (Word, Excel, etc.). - Multitasking ability: You manage responsibilities efficiently and gracefully. - Team player mentality: Though you work independently, you enjoy regular contact with clients and colleagues. - Professional ethics: You respect the company, maintain confidentiality, and demonstrate appropriate behavior toward colleagues, management, clients, and partners. You know where the boundaries lie. - Commitment: Understanding the responsibilities and requirements associated with a small organisation in a competitive sector. - Punctuality - Working remotely is not possible for this position. - Dress code in line with the neutrality policy – classic and professional attire.