About this role
As an Administrative & Operations Officer, you will play a key role in ensuring the smooth execution of daily operational activities across payments, cash management, trade finance, and client administration. Client Details Join a well-established international financial institution with a strong presence across EMEA. Known for its expertise in corporate banking, financial services, and global markets, the company offers a collaborative environment where innovation, operational excellence, and long-term client relationships are at the heart of its success. Description Process and monitor domestic and international payments. Manage incoming client requests and internal inquiries via email and phone. Support administrative follow-up of banking operations and client files. Assist with Trade Finance and Guarantee-related transactions. Maintain and update client documentation and e-banking agreements. Perform reconciliations, operational controls, and account maintenance tasks. Ensure compliance with internal policies and KYC requirements. Contribute to process improvement initiatives and operational efficiency projects. Collaborate with local and international stakeholders. Bachelor's or Master's degree. Fluent in English; additional languages are an asset (french big plus) Strong administrative and organizational skills. Excellent attention to detail and accuracy. Proactive, solution-oriented, and eager to learn. Strong communication skills and a client-focused mindset. Previous experience in administration, operations, banking support, or financial services is a plus.