About this role
Headit is looking for an English- and French-speaking Sales Support Administrator for the Middle East & Africa regions. Where will you be working? You will join an international company based in Belgium, whose headquarters are located in the Aartselaar area. It is a forward-thinking organization that is fully committed to the future. Team spirit, collaboration and a positive working environment are central to the company culture. Your responsibilities as a Sales Support Administrator: Act as the first point of contact for customers in your regions Inform customers about import regulations and legislation, including shipping terms, transportation methods, payment terms, customs-related documentation, etc. Coordinate the entire order-to-cash process Work closely with Sales, Supply Chain and Operations to ensure that all orders are processed correctly Organize export shipments: book and coordinate shipments, manage transport and customs documentation, invoicing and delivery follow-up Monitor order parameters and inventory levels to ensure sufficient stock availability Optimize shipments by configuring optimal loading plans What does your profile look like? You hold a Bachelor's degree in a relevant field or have initial relevant experience in a similar B2B customer service, logistics or supply chain role Strong collaboration and communication skills, enabling you to build long-term relationships with internal and external stakeholders across multiple countries Highly organized and administratively skilled, with good knowledge of MS Office applications An understanding of and/or strong interest in logistics (export, etc.) and supply chain processes Very fluent communication skills in both French and English