About this role
We are seeking an energetic and detail-oriented Helpdesk Technician for our 6-month-project in the pharmaceutical industry, based onsite at our Zaventem office. As part of our team, you will play a critical role in preparing and installing IT equipment for clinical studies, working closely with global operational teams, vendors, and clients. Job Responsibilities: Oversee client project provisioning and logistics; Assess mobile computing needs for clinical systems; Provide procurement support and manage vendor relationships; Evaluate shipping options and handle documentation; Communicate project status and manage resources; Create and update project work plans; Ensure compliance with SOPs and project standards; Identify and resolve provisioning issues; Collaborate with cross-functional teams; Assist in project design, testing, and documentation; Mentor staff and support business development efforts; Perform additional duties as assigned. Knowledge of emerging technologies, service delivery, and mobile computing; Experience in logistics and telecommunications; Strong time management and interpersonal skills; Ability to handle challenging situations with patience and respect; Experience with global project rollouts; Strong technical proficiency and vendor management experience; Preferred knowledge of software development and testing; Familiarity with cross-functional project management and IT applications; Skilled in technical planning and building consensus; Effective communication with senior management and direct reports; Excellent English written and verbal communication skills; Ability to manage multiple projects in a collaborative environment.