About this role
Job summary
We have an exciting opportunity for a Medical Secretary to join our friendly growing team at Alvaston Medical Centre. We are a busy fast paced proactive surgery offering outstanding care to our patients.
Are you looking for your next challenge? Can you work autonomously and part of a team?We are a friendly and supportive team who work collaboratively in a forward-thinking practice. We have regular team meetings and are open and transparent, we encourage team building events and offer excellent progression opportunities.
This role is flexible over a working week, working hours and days can be discussed at interview stage.
If you are interested please feel free to contact us for a visit to see Alvaston at work.
Main duties of the job
Key requirements for this role include-
This includes the accurate typing of letters, reports and patient referrals etc.
Manage all aspects of e-Referrals pertaining to General Practice.
File patient records and correspondence in patient medical records by scanning onto Docman.
Maintain filing and administrative systems so that written or computer information is easily accessible and secure.
To retrieve medical records and assist with the completion of medical/insurance records.
To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
Main duties of the job
This includes the accurate typing of letters, reports, patient referrals, etc.
Managing all aspects of choose & book (eRS) to make appointments and bookings as required including e-Referrals
To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
To retrieve medical records and assist with the completion of medical/insurance records.
To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
To provide cover for members of the secretarial team during periods of sickness and annual leave.
To ensure that strict confidentiality protocols are adhered to.
About us
We have 3 Proactive Partners here at Alvaston and a strong clinical team which includes salaried GP's, Physician Associates, ANP's, Practice Nurses and HCA's and as a dispensing practice we have a team of Clinical Pharmacists on site.We have an external team supporting us also, consisting of a Physiotherapists, Midwife, Social Prescribers, Care- coordinators and Mental health nurses. We are also a teaching practice and have registrars and students on site throughout the year.
We are actively expanding our building and team to our growing population and have a strong PPG who engage and support us in gaining patient feedback, thus helping us to identify opportunities to improve our services on offer.
We are easily accessible from the M1, A50 and A52 and a number of our team are based in Leicestershire and Nottinghamshire.
Job description Job responsibilities
This includes the accurate typing of letters, reports, patient referrals, etc.
Managing all aspects of choose & book (eRS) to make appointments and bookings as required including e-Referrals.
Using Docman to scan correspondence into patient medical records.
To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
To retrieve medical records and assist with the completion of medical/insurance records.
To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
Person Specification
Experience Essential
Ability to work effectively in a team or by self Ability to think on own feet Diplomacy Commitment to patient care Polite and courteous manner Confidence and a positive outlook Sense of humour
Desirable
Previous medical secretarial experience, Knowledge of SysOne,
Qualifications Essential
English Language GCE/GCSE or equivalent
Desirable
Maths GCE/GCSE or equivalent
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Alvaston Medical Centre
Address 14 Boulton Lane
Alvaston
Derby
Derbyshire
DE24 0GE
Employer's website https://www.alvastonmedicalcentre.nhs.uk/ (Opens in a new tab)