About this role
Job summary
We're looking for a qualifiedPharmacy Technicianto join our Norwich team. You'll deliver patient consultations using our AI-supported platform, manage prescriptions from start to finish, and ensure every interaction meets the highest standards of safety and compliance.
Main duties of the job
This is a hands-on role in a growing team. You'll balance consultation delivery with dispensing and operational responsibilities, working within a 24-hour turnaround standard. If you thrive in fast-paced environments and care about doing things right, you'll fit right in.
About us
Evaro builds technology that makes healthcare more accessible. Our platform enables brands to integrate digital health services with minimal friction, supporting 13.5 million patients across NHS and private healthcare services in the UK.We were founded in 2018 after realising that a significant proportion of A&E consultations and GP appointments focus on minor health conditions that could be more efficiently managed digitally. What began as an e-Surgery and e-Pharmacy platform has grown into a full-stack digital health company, powering clinical, operational, and product solutions for the future of healthcare.Our mission is to improve access to medications and health services through seamless, tech-driven experiences.
Job description Job responsibilities
Join the team building the future of accessible healthcare. At Evaro, our pharmacy technicians work at the intersection of clinical expertise and AI technology - delivering faster, smarter care to patients who need it.
About Evaro
Evaro is a fully licensed and regulated healthcare platform that combines AI-assisted consultations with clinical oversight from qualified healthcare professionals. We provide instant medical access, diagnosis, and next-day prescription delivery for a wide range of primary care conditions - making quality healthcare faster and more accessible for everyone.
Our technology handles the routine so our clinicians can focus on what matters: patient care. As aPharmacy Technicianat Evaro, you won't just be dispensing - you'll be helping shape how modern pharmacy services are delivered.
Role overview
We're looking for a qualified Pharmacy Technicianto join our Norwich team. You'll deliver patient consultations using our AI-supported platform, manage prescriptions from start to finish, and ensure every interaction meets the highest standards of safety and compliance.
This is a hands-on role in a growing team. You'll balance consultation delivery with dispensing and operational responsibilities, working within a 24-hour turnaround standard. If you thrive in fast-paced environments and care about doing things right, you'll fit right in.
Key Responsibilities
Deliver patient consultations via our AI-supported platform, ensuring clinical accuracy and a 24-hour turnaround on all cases.
Dispense, label, and process prescriptions in compliance with SOPs and NHS requirements, with meticulous attention to detail.
Maintain accurate, confidential patient records across our digital systems.
Identify and escalate clinical queries appropriately, collaborating closely with pharmacists and the wider team.
Contribute to process improvements as we scale - your frontline insight will help shape how we work.
Requirements
Essential
NVQ3 (Level 3) Pharmacy Technician qualification (or equivalent).
Minimum 2 years experience in a community pharmacy setting.
Experience with dispensing processes and patient-facing responsibilities.
Strong communication skills and confidence handling sensitive conversations.
Ability to work accurately in a structured, high-volume environment.
Basic IT proficiency and experience using pharmacy dispensing systems.
Eligibility to work in the UK.
Nice to have
Experience delivering NHS clinical services.
Accuracy Checking Technician (ACT) qualification.
CPPE communication training.
Practicalities
Working Location: 42 Barnard Rd, Bowthorpe Employment Area, Norwich NR5 9JB, UKThe standard working hours are 37.5 hours per week, Monday to Friday, from 9:00 AM to 5:00 PM.
From time to time, you may be required to work weekends to meet business needs. This is expected to be infrequent (approximately once every 23 months) and may not be required at all. Where weekend work is necessary, the typical hours would be Saturday from 9:00 AM to 4:00 PM and Sunday from 7:00 AM to 11:00 AM.
Salary & Benefits
Salary: £31,000 - £35,000 depending on experience
Annual leave: 25 days + Bank Holidays + your birthday off
Enhanced health plan
Competitive parental leave policies
Growth: Clear progession pathways
Culture: Supportive, team-focused environment with structured onboarding
Our hiring process
We keep things straightforward and respectful of your time:
Initial online interview (30 min) with Talent Partner
Onsite Interview (30 min) with Hiring Manager
Onsite business case of 4 hours to connect with the team and experience the company culture.
Offer
Person Specification
Qualifications Essential
NVQ3 (Level 3) Pharmacy Technician qualification (or equivalent). Minimum 2 years experience in a community pharmacy setting. Experience with dispensing processes and patient-facing responsibilities. Strong communication skills and confidence handling sensitive conversations. Ability to work accurately in a structured, high-volume environment. Basic IT proficiency and experience using pharmacy dispensing systems. Eligibility to work in the UK.
Desirable
Experience delivering NHS clinical services. Accuracy Checking Technician (ACT) qualification. CPPE communication training.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Evaro
Address Total Access Health Ltd
42 Bowthorpe Employment Area
Norwich
NR5 9JB
Employer's website https://evaro.com/ (Opens in a new tab)