About this role
VSO and MSO Outreach Manager
Job Description: Plans and executes community outreach activities and programs designed to establish and strengthen relationships with various organizations, i.e., veteran service organizations (VSOs), local/state government, military commands, to increase awareness and brand recognition.
Additional Qualifications/Requirements: Work – Onsite (HQ – Dallas, Texas) • Remote/Telework not authorized per Presidential Memorandum “Return to In Person Work” PCS Not Authorized/LSP Not Authorized
Note: Operations experience is defined as - levels of leadership responsibility overseeing people, programs, budgets, or business operations and achieving organizational goals.
Job Qualifications: Six years of progressive management experience in operations or prior military service is required. One year of experience at the pay band 4-2/4-3 level or equivalent industry experience is required.
Or
Bachelor's degree and four years of progressive management experience in operations or prior military service is required. One year of experience at the pay band 4-2/4-3 level or equivalent industry experience is required.
Degree (one of):
• BACHELORS DEGREE - Preferred • MASTERS DEGREE - Preferred Major/Minor (one of):
• BUSINESS - Preferred • MARKETING - Preferred
Major Duties: Serves as the liaison to various government and non-government organizations communicating the benefits and programs the Exchange provides to military communities. Identifies opportunities to build key relationships to support organization strategic priorities. Partners with regional staff to amplify local government and military installation relation efforts, coordinates and participates in outreach events. Identifies and evaluates other opportunities within close proximity of military communities, American Legions and Veterans of Foreign Wars posts and communicates the ROI of the outreach programs. Develops and implements plans to successfully coordinate and execute key outreach initiatives to increase brand awareness and customer loyalty. Monitors and participates in local and regional outreach activities to maintain Exchange positive image and increase brand recognition. Performs other duties as assigned.